Bigpoint Inc

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Customer service is non existence. Non us biased company. The let the very players of there online games be the game moderators. The cheats, hacks and bot`s for there games are widely known yet they refuse to do anything about the cheating. The aledged effort they say they make against the cheats are never realized in game. there claims of account action for cheating is not verified. day in and day out the same cheaters use the same cheats and bigpoint (specificly dark orbit) dose nothing. The customer support is rude and nasty in tone and action. They treat customers that pay for the game as fools. My direct experience is one of abuse at the hands of chat and game moderators. Abuse by forum moderators by deleting post made asking for resolution to the issues with the game management.. My recommendation is to keep your wallet and your children as far away from any bigpoint experience as you can