National Car Rental

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Iam so grateful that iam a member of Emerald Club, National. It's fast and easy, I just get off the plane where ever iam at, go to National jump in on any vehicle I want and drive away, even I forgot to do a Resovation. I highly recommend National Rental Cars...

I will always rent a car with National. They are very professional people and their customer service is excellent. All their staff are very courteous and eager to help you. I highly recommend National especially when you are in San Francisco Airport area

I always use National at SFO and a few other locations. They make it simple. First of all you have a written quote when you reserve so no surprises. The Executive selection always has great cars and I can switch up. Check out of the lot is super fast with the scanner. Staff have wonderful morale. I cannot believe it is the same ownership as Enterprise which I hate with a passion. National will be my provider of choice for a long long time. Way to go. Great system, great people, great management.

Excellent service, love to walk around and pick the car that I like. Not tied down to the measly car that a car rental will assign to you or you have to pay extra to rent a nicer vehicle.

My visit to National was from SF airport. The team was professional and informative. I rented a Red Ford Mustang convertible. The car was well serviced and a pleasure to drive. The return experiance was easy and efficient. Even though I had to return it to a different place. Thank you

Several cars available to rent, found one that I liked. Car was in excellent condition and I had no problems with it. First time I rented at SFO, National should provide information on how to get on 101 and when returning, how to get to Rental Car Center when returning. Staff was very friendly when answering a couple of questions. Will continue to use National.

when I arrived there were no cars available and a line with over 20 people in it. Waited over 30 mins to get a car and did not get the executive elite member benefits of the choice of any car. Not to mention, and this happens a lot with National, the gas was not full, but I was expected to bring it back full.

Had a great experience. Customer service was top notch and had a good selection of cars to pick from.

Very rightly said : Go National. Go Like A Pro !!
Feels great being an Emerald Club Member, skip the lines, just pick the car and go.
Awesome cars and great service !

Got brand new Ford Explorer. Absolutely fantastic experience. Excellent customer service. No waiting no pressure return took a minute. Overall superb 5 stars experience

Rented a Ford Flex. Great vehicle for an all Adult vacation. Smooth on the road with lots of pep from the V-6 while good on gas. The Nav took some time to adjust to, but after the week it was easy to follow. Always renting from National

love the executive selection of emerald aisle. by passing the check-in counter is like TSA pre-check. Having an upscale full-size as a choice every so often as a perk would be a differentiator.

Rented a Jeep Patriot at the SFO. Cute car. Clean. The service was quick and efficient. I will definitely be using National Emerald service again.

Ive rented at the SFO-National several times for business and leisure; it's always been exceptional. The cars top notch, the staff ultra friendly and attentive, and never have to wait in line. See you next trip!

The staff in the airport were great. Friendly & efficient. The staff in the garage was not inclined to be helpful, but the array of cars were there ready for me to pick one & drive off. The drop-off experience was excellent, quick & easy.

I had no issues with the rental of the vehicle from National Rental. The ease of just getting in the car and going to the exit was great. I was confused at 1st with just getting into the vehicle, but it was efficient and fast. The return was just as easy. If I ever return to SF, I'll be using National. Great experience. Gracias.

Thank you National. The Ease and comfort of getting a car from National at San Francisco airport is wonderful. You arrive and go right to the Emerald Isle to pick any car that is available. No waiting in line, no hassling crowds. It is most convenient and very stress-less.

The staff are always helpful and courteous. I'm a fan!!!

I was quickly helped in the Emerald Aisle. Love the quick pick up and drop off. Had a very nice Toyota Camry during my stay in the San Francisco area.

I am an executive level member (rents more than 25 times a yr from national) the SFO team and process is easily the worst I have encountered and I would avoid going forward. Found a car I wanted in my aisle, but no keys in it. The security gurad helped me look and then I went to the shed to get the keys. Three women sitting there on playing on their phones, they said we can't give you those keys (even though it is sitting in the pick your own aisle) go find another one. I said all you have left are mini-vans, she said well than go take that or nothing, and went back to playing her game. No offers to help, no apologies, just blatant disregard. Went to go inside and talk to a mgr to complain and more than 6 people were waiting at the counter.



Expect very poor and slow service, poor car selection and a poor experience here, and they don't care what you think about it because you have reserved and there are limited options once you are at the facility.