Extra Space Storage
851 W Esplanade Ave, San Jacinto, CA 92582
Reviews
09/24/2014
Provided by SuperpagesUse Extra Space storage at your own risk! Our storage unit, along with others, was broken into well over a year ago, and we lost approximately $2000. Despite having insurance through Extra Space storage for the storage unit, filling a police report, calling the local office, the national operations center, and even requesting assistance through the Extra Space storage Facebook page, all requests for assistance in resolving this matter have been ignored!!!! Over a year after the crime, and we still have not received any insurance money! If I could give negative 5 stars as a rating, I would!
04/12/2013
Provided by YPmobileFirst THEY cut the lock off my storage and tried to say that someone tried to break in. This is a lie because I had two locks on the unit and only one was cut or even tampered with. Next they raise the rent every six months and not just a little My last payment that I made on line wasn't credited properly. I tried four times to contact them by e-mail but the only address they give you just gives you a generic answer saying someone will contact you and they never do. This place wasn't great but it was good and cheap until it was bought out by Extra Space, then it quickly went downhill. yment
More Business Info
- Hours
- Regular Hours
M-F 9:30am-6pm, Sa 9am-5:30pm, Su Closed (Gate Hours 06:00AM - 10:00PM Sunday-Saturday)
- Extra Phones
Fax: 951-346-3171
- Payment method
- amex, cash, check, discover, visa, master card
- Neighborhood
- California
- Associations
- Self Storage Association
- Other Link
- Categories
- Self Storage, Storage Household & Commercial
- Other Information
Specialties: On Site Manager, Alarmed Units, Electronic Gate Access, Video Surveillance