Aaron's Moving
1700 Pomona Ave # B, San Jose, CA 95110
Reviews
05/19/2010
Provided by YP.comThis company is a scam.
I feel like a bad episode of Dateline for "Crooked movers" after dealing with these criminals. They nickeled and dimed me for everything (stair charge, extended distance fee, extra hourly rates (because one of their movers was taking a dump in my toilet for 30 mins)). They were slow to respond, showed up late, very careless with my furniture, and yes, charged me more than they promised.
I honestly don't know how they stay in business, and perhaps they were good a couple years back. I guess I missed their "prime", and now they are just out to get poor folks like me who hands over their live's possessions for them to treat like dirt.
Avoid like plague, these crooks are after easy targets like us.
04/30/2010
Provided by YP.comI used Aarons Moving based on the reviews on the Internet, and everything seemed to be ok when they moved my stuff out from my old apartment. Two guys showed up, slightly ahead of the scheduled time, and I was feeling pretty good about them.
When we arrived at the new house, I asked them to put on shoe protectors so they would not ruin the carpet. Guess what, they put them on, and proceeded to step out into the pouring rain (complete with mud and rocks, and "brown water") with the shoe protectors! Kind of defeats the entire purpose of the shoe protector. The two guys continued to walk up and down my brand new carpet with now soiled shoe protectors and leaving marks everywhere they went.
That's not the worst part, in moving one couch up the stairs navigating a tricky turn, they banged the brand new wall and left a pretty huge hole (my hand can fit through it). I noticed the hole immediately after the house stopped shaking, and Constantine (one of the movers) said "don't worry, the claim will take care of it". That's reassuring, so I asked what is the process with the "claim" and how long would it take to fix my brand new house, no details could be given, and no time frame could be guaranteed. They said to contact Viktoria, the lady in charge of handling all the phone calls and booking appointments, to deal with the "claims" process. I called the next day and still have not received a phone call back (it has been 3 days now). After numerous emails, I finally received a response from Viktoria, and it goes "Please allow a few days to review your claim". IT HAS BEEN A FEW DAYS ALREADY!!!!
I hope my situation is just an isolated incident, and maybe Aarons Moving will show up at my house tomorrow with a pot of gold and fix the wall. At which time, I will be updating my review to 5-stars. Up until then, I am telling all my friends and my fellow Yelpers to stay away, I am very disappointed with their handling of my situation.
More Business Info
Most reliable and friendliest moving service in the Bay Area
- BBB Rating
- Hours
- Regular Hours
Mon: Tue: Wed - Fri: - Extra Phones
Phone: 408-739-7423
Phone: 650-321-4383
Phone: 650-279-9233
- Services/Products
- Home moving, office moving, free on-site estimate, packing service, unpacking, disassembly and assembly, free Usage of Wardrobes, competitive prices. When you're planning on moving in San Jose, CA, you'll likely want to hire a moving service for assistance. Aarons Moving is a trusted company for all of your relocation needs. We'll treat you and your items with respect, and we have over 10 years of experience in moving services. When you need efficient moving services in the San Jose area, give Aarons Moving a call. We're more than happy to help you get from point A to point B with no damages to your possessions. We accept many forms of payment, so give us a call to arrange for your free estimate.
- Payment method
- discover, visa, mastercard, all major credit cards, check
- Neighborhood
- South San Jose
- Languages
- English, Russian
- Associations
- Cal PUC T189907
- Other Link
- Categories
- Movers, Local Trucking Service, Movers & Full Service Storage, Moving Services-Labor & Materials
- Other Information
Wheelchair Accessible: Yes
Parking: Street, Free