Antonella's Ristorante

Write a Review408-279-4922

OPEN NOW - Closes at 9:00pm

It was the worst dining experience. We purchased a dinning package from Travel Zoo, made reservation for Friday 10/07/11 and made the worst dining experience ever. It was the most rediculous experience in tipping aspect, as for two people dining, Waiter added $23 to the bill for Gratuity and shocked us at bill time. We asked how comes Gratuity was not left to customer to be decided upon and paid as per service received and rude waiter said that his manager advised them to add it without customer consent to the bill. When asked to talk to Manager,simply was told that manager was not available and a business card of Lyle Koch was given to us. I never know the resturant will decide if how much tip should be mandatory given for two people dining and is the first expeirence of it. We always pay good tips and this is the first time the waiter dictated us to pay what resturant wish and billed us as per manager's wish, when you can not even ask for manager! I paid in full as they wished, but will never try that restuarant and feel humiliated by them. Absolutely rediculous and not accpetable at all. It's so funny I just surf the net for reviews on Antonella's and came across an review on OpenTable site which somebody on 09/30/11 had a posting exactly with the same experience about tipping which was added to their bill (18%) without customer consent. So, it is the way they are doing it and don't care about customers complaints and reviews and keep doing the same unfair and unjust practice.

This place was a delight. My mother in law visits whenever she is in San Jose, and my inlaws took us with them on a visit. We originally were only going to have a cocktail, but stayed for dinner. Service was wonderful, despite the fact that we were overdressed. The made to order Fresh Salmon Salad was delicious, and my Lemon Pepper Chicken over Fettuccini Pasta was amazing.