Capitol Acura Service and Parts
740 Capitol Expressway Auto Mall, San Jose, CA 95136
Reviews
04/26/2013
Provided by YP.comUsed Car Buyers beware! Especially if you live out of state. I was told that my pre-approved loan wouldn’t be accepted on Monday. I applied for & was approved for a loan with their in house lender on Tuesday. I was told that I would avoid paying California sales tax if I shipped the car, arranged shipping and asked to be faxed the sales contract. They requested more information, drivers license, insurance info. Sent it Tuesday evening, and again Wednesday morning. I guess they couldn’t open the attachment. Wednesday afternoon was again told that I’d have to pay California sales tax because I was financing the car. Was told that their lender thought I lived in California which was BS as I had spoken to the lender directly on Tuesday. Wednesday AM comes, no phone calls, no e-mail, no text messages. I call and e-mail several times. Around 1 PM I finally get a call from the dealership telling me that they sold the car Wednesday night! I have documentation to prove it all.
If you are calling from out of state, beware of the used car sales department manager Ed Warran.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Brands
- Honda
- Payment method
- discover, master card, visa, amex
- Neighborhood
- South San Jose
- Other Link
- Categories
- New Car Dealers, Auto Repair & Service, Automobile Accessories, Automobile Parts & Supplies, Used Car Dealers