Janitorial Consumer Protection Agency
San Jose, CA 95113
The Janitorial Consumer Protection Agency (JCPA) only refers janitorial, landscaping, and parking lot maintenance services that are inspected and certified by the Janitorial Board of Certification, a consumer watchdog group that closely monitors the janitorial, landscaping, and parking lot maintenance services.
The JCPA certification eliminates the unsavory task of checking credentials and verifying references. In fact, the JCPA requires a file on every maintenance service company registered with and certified by the JCPA. These paper files contain: logged consumer complaints, written letters of reference, training certificates, special permits, services inspection scores, and JCPA investigative report cards. To help ensure you're protected, all JCPA-certified services must provide for their file (HARD COPY) proofs of their license, bond, and insurance.
Furthermore, a JCPA investigator personally visits each and every reference to inspect and grade the performance of each service.
Finally, the JCPA conducts quarterly inspections on all referrals to ensure they maintain a high standard of excellence.
Only the service companies who allow themselves to be thoroughly scrutinized—and who pass this rigorous screening process— will be JBC certified. Investigate your next choice by making sure it’s JBC certified.
The Janitorial Consumer Protection Agency is a free community service that closely monitors the janitorial landscaping and parking lot maintenance industries. The Janitorial Consumer Protection Agency (JCPA) Consulting Staff was established to assist you with your janitorial, landscaping, and parking lot maintenance needs, and has your best interests in mind when reviewing your premises, and/or service contracts. The JCPA Consulting Staff consists of a (BOARD) of highly qualified maintenance consultants; with each member having more than twenty years of experience in maintenance service. The JCPA Consulting Staffs’ extensive knowledge in contract bidding and design can help you design a contract favorable to you. If you prefer, the JCPA Consulting Staff can conduct the tedious “walk through” on your behalf, saving you the enormous time and energy necessary to perform this task. In fact, when utilizing JCPA DATABASE (see INTRO-II) the consulting board can properly “pre-design” a contract below the most competitive bid. It’s true, many companies are unsure of what an honest bid should be, so they appreciate a client that knows what they want, and how much they want to pay, and readily accept a pre-designed contract, especially in their area. You may be seeking the lowest bid, but prefer one company above the best. No worries, the JCPA Consulting Staff is trusted by both parties and can negotiate the lowest possible bid on your behalf. The Consultant can also suggest layers of protection such as: “double-pass-code” protected computers or strategically placed “nanny-cams.” Perhaps you are seeking the bare minimum required to maintain a professional representation, or maybe you just want to obtain a higher polished floor? Whatever your needs, remember all JCPA services are provided free of charge. The JCPA Consulting Staff has many years of experience in janitorial, landscaping, and parking lot maintenance services. We interact with all the top maintenance service companies, enabling the JCPA Consulting Staff to stay updated on the latest techniques, advanced methods, and newest products. Every service referred by the JCPA will be offered expert tips and advice on the best cleaning methods and time-saving procedures that will enable them to serve you more efficiently. Wh...
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