Samaritan Medical Care Center

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CLOSED NOW - Opens at 9:00am

I have been coming to this facility since the late 70s or 80s. BUT only when i can not get in to see my primary doctors....I have seen with my own eyes a guy come in with his finger in a cup and bloody stump wrapped in a dirty shirt...he did not have insurance or money and they put his finger in a clean cup of ice and sent him away.....i have seen a woman who had a soaring fever FAINT in the waiting room...but i have also seen amazing sympathetic nursing staff as well as doctors. I had pneumonia and they were able to xray me on site and send me home with antibiotics. They called 3x times for 5 days to check on me. I had an ear infection/pain and dr. fink could not get to the heart of the problem and personally spent 20 minutes calling ENTs until she found a doctor who would take me as soon as i could get there. She did not pass it off to the nursing staff...she did this herself because i kept stepping out of my room and listening to her behind the cubicle wall...so my opinion of this clinic is this is the place to come to when your regular doctor can not see you and you do not want to go thru the hell at an ER. Just be sure you have insurance, credit card, or cash cause these people do not take IOUs nor are they a free clinic. They demand payment. AND if you dont like the wait, go to the ER in los gatos on knowles....never a wait...but expect a zillion bills to follow you even if you have insurance...those doctors are contractors..

My doctor was very good, but the rest was a disaster. I checked in at 11p for a scratched cornea. At 1.30a I was still waiting in the lobby; they said at least another hour, so I said I was leaving. They said I should always estimate 4 hours before being seen there. I have the best insurance, which I'm not sure others in the lobby did. When I said I was leaving they "moved me to the top of the list" they said. Ironically, they never collected my insurance information, despite me offering it twice. Later I was billed and had to give them all the info then. The doctor was good, the 'service' was awful. I would NEVER go there again or urgent care.

I came to this area in Jan'09 and had to visit Samaritan being the closest Drs available. They looked really pathetic at the reception, very irregular, even if you go on scheduled appointment you will wait for more than 2 Hrs. Whenever they take Lab samples, they do not call you for 1-2 Weeks after the results come, and you need to follow up on the results. Even if you ask for the lab results during the sample collection, they do not provide you the copy instead you need pay to get copy of your labs.



If you have no other alternatives at all, then only go here, and be aware that if may take months before they actually are able to diagnose the real problem, or may be not at all.... Really unprofessional environment, and would not at all recommend any one

THIS PLACE HATES PATIENTS THAT COME IN WITH HMO INSURANCE DUE TO THE FACT THEY DONT GET PAYED THAT GOOD FROM HMO INSURANCES THATS WHY THEY TRIAGE HMO PATIENTS AND IF THE DOCTORS DONT THINK YOURE WORTH THIER TIME THEY WONT SEE YOU THEY WILL TELL YOU TO SCHEDULE A APPTOINTMENT TRUST ME GO A FILE A COMPLAINT TO YOURE INSURANCE COMPANY IF YOU FEEL THEY DIDNT PAY THAT MUCH ATTENTION TO YOU IF YOU CAME IN WITH A PPO THEY WILL SEE YOU IN A HEART BEAT THEY WILL GET PAYED BETTER THAN AN HMO INSURANCE DONT GO THIER THE DOCTORS DISCUSS YOURE BUSINESS LOUND ENOUGH FOR EVERYONE TO HEAR.

My family of five has been served by this clinic since we moved to San Jose eight years ago. We never go anywhere else.

They do our annual check ups, vaccines and sports exams for the kids, emergency surgergy referral, even a dietary referral

when that became an issue. One reason I feel so comfortable with this clinic is that the nursing assistants seem to stay there for years.They are knowledgable and friendly. Like all doctors offices there is usually a wait depending on the severity of days earlier patients. Antibotics are not freely prescribed. Clinic is open weekends and holidays or by appointment. All of the doctors are very kind and caring. I highly reccommend this clinic.