Universal Restoration Services

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I had the unfortunate pleasure of doing business with this company. Here are some of the things that happened and people can make their own decisions.

1. Asking people to move stuff for them when it is his job to do that.

2. Giving you a two hour window and show up after the window. Do that twice. Excuse was the there was a lot of traffic from San Jose. I checked and there was no traffic jams on 101 or 280.

3. BTW, his business will leave you a pretty stern message that you will be charged if you miss the time window. It does not apply to them.

4. Terry will come and argue with you in your house and make unpleasant comment. Hands down one of the worst "professional" I have worked with.

5. Refuses to give you any paperwork and is too busy for you to verify if the issue has been resolved.

6. Bad communication skills. Will not tell you what the next steps will be.



He was so rude that I considered calling cops. Thankfully he left on his own. We got him through United Van Lines and they have promised that they will not use him for any of the future business. And so should any one else.