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Reviews

YPMobile User

12/20/2017

TERRIBLE

Alderwood Apartments is a terrible, over priced place to live. The owner is a slumlord that will squeeze every cent he can out of you. Our issues started before we moved when we specifically asked if we were allowed to have a BBQ on our balcony. The onsite manager told us she was unsure so we asked her to ask the owner. She came back a few weeks later saying, “yes the owner allows BBQ’s on the balcony.” So we paid the holding deposit and thought we were set. A few days after moving in we were asked to remove our grill from the balcony. The owner essentially lied to us about this to lock us into a lease and then refused to let us out of the lease afterwards. 2 days before we moved in they informed us that we needed to add 163rd Ave Investors to our renters insurance as additionally insured for the amount of $300,000. This is a ridiculous amount and was purposefully with held from us until there was nothing we could do and had to eat the extra cost. The utility fees are ridiculous too, $45/month for garbage with no provided recycling and $15/month per person for water. Also, there is a $35/month pet rent fee on top of a $500 pet deposit if you have a pet. All this will easily sky rocket your rent by $100 or more. The worst part is that they don’t tell you about any of these fees until you are signing the lease (which they won’t let you see until move in day). There is also a $150 month-to-month fee if you decide not to sign another 12-month lease at the end of yours. The apartments themselves are cheaply remodeled and contain a lot of asbestos and mold. My wife and I had a constant sinus infection that went away as soon as we moved out. The windows are single pane meaning that when the garbage truck comes through at 5:30am you will be woken up. Maintenance request are always met with “the part is on order” and then you will never hear from them again. On moving out the owner will claim fraudulent damages and use your security deposit to remodel the apartment and provide no receipts for the withholdings even though it is required by law. We are currently in a legal battle to get any scrap of our deposit back. Long story short – AVOID THIS PLACE.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
Sun:
Extra Phones

Fax: 510-317-8080

Phone: 510-317-8080

Neighborhood
Ashland
Categories
Apartments, Real Estate Rental Service
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