Kim Hair & Nails
15036 Hesperian Blvd, San Leandro, CA 94578
Reviews
05/14/2013
Provided by YP.comVery dissapointed on the service I received. I arrived at 1pm, waiting to be next in line. A lady arrives 10-15 minutes late for her 1 o'clock appointment. I was asked to come back later? If someone has an appointment it is their responsibilty to arrive early or on time. Since I was there before her and she was late, I should've been next. I have always been a gracious tipper when I used to get haircuts there. I was not warned that there was a 1pm appointment ahead of me, I was told when my turn is up and asked to return. I have no problem waiting in line for my turn, but I have a problem when I arrive before someone else who is late and asked to come back. I do not have all the time in the world to go back and forth. I find it unacceptable that the customer gets pushed aside like that. I DO NOT RECOMMEND... You pay for a service and we as customers give them tips, we in return expect customer service. Not Happy
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
TollFree: 800-356-9377
- Payment method
- amex, android pay, apple pay, cash, check, debit, discover, master card, visa
- Category
- Beauty Salons