Honda Acura Specialists By Landis Automotive

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We recently purchased a 2005 Honda Element with 83,000 miles from from a local dealership and took our car to Landis for a Service Evaluation. We had never been here before but opted to give them a try as they are a certified Honda repair shop and the reviews claim this place is great. They preformed the service evaluation, which was suppose to include fluids being checked, all filters checked, advise of any leaks, check tune up parts, check tires, and brakes, and also check the suspension and read the codes. We also paid for a top tier oil change too. This place charged us nearly $200 and clearly never did a complete service check on the vehicle because the air filters and cabin filters were never checked and neither was the battery. When I first realized that many of the paid for services were not completed I called to check what was included in a service evaluation because I couldn't find my receipt and they assured me that they would have checked the filters, battery, and everything else we paid for. I found the receipt a day later and the receipt indicated all the items had been completed, so I called them back and they acted like it was no big deal and never even offered an apology. I would not trust another vehicle to this place, very unprofessional and poor service all around!