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Reviews

D
da_smiles

07/30/2013

Provided by YPmobile
Horrible experience

I visited Spa nails and was completely unsatisfied. The only thing positive about the experience was the greeting. I had to ask several times for the water to be hotter before I was accommodated. I arrived at 6:30, an hour before they closed (the spa was empty) and I was rushed thru a pedicure. The young girl giving me a pedicure was rude. After telling her I wanted the basic pedicure she began to quote the prices for their deluxe stating that was all they had. Unfortunately for her I was holding a brochure with a basic "quick pedi" listed. She painted all over my toes, there was more paint on my skin then when I do it myself. I didn't want to say the wrong thing so I remained quiet. My best friend who was with me also received the same poor service. The girl did not offer me the disposable shoes, and instead pushed my leg out of the way to clean the station around me. I noticed they also keep and reuse the foot scrubs, which I became weary about because of bacteria. Before leaving my best friend very respectfully told the owner we were undatisified with the service. The owner seemed ok with our discontent. I would not suggest going to spa nails and instead would encourage others to check reviews for other salons in the San Marcos area.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
SunClosed
Payment method
amex
AKA

I Spa & Nails

Category
Nail Salons
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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