Firelands Physician Group - Urgent Care

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OPEN NOW - Closes at 9:00pm

Sunday- supposed to be open until 3pm. I drive 1.5 hours from out of town and called on the way to let them know I was coming AND made sure they had my insurance information. I arrived at 2:32pm. They locked the doors at 2:30pm and when I called and spoke to the staff as I was trying to get in the locked doors, they refused to open them and let me in. Not caring professionals in my opinion.

Very friendly staff, but wait times are too long. I made an actual appointment twice and had two wait several hours after appointment time to time to be seen. Don't take appointments if you cannot be somewhat timely.

Had a mrsa infection misdiagnosed on Mon. By Wed could hardly walk. Went after work and was seen immediately. Put on antibiotics and the site drained and cultured. If I had waited, would have been hospitalized.

I am one who usually never goes to urgent care because I have a great family doctor. It was a Sunday and I was feeling pretty bad. It was the worst decision and waste of money. First off, my bp was really high and nurse didn't seem to be concerned. 159/94 when my norm is 122/72. Then rather than a doctor I had to see a nurse practitioner. She was very young and only spent 10 min with. Told her I was having sinus infection symptoms. Made the mistake of telling I just had one before New Years and was on an antibiotic. She assumed I did not have one because I was on an antibiotic five weeks prior. I was also having flu symptoms, but she refused to test me. Sent me home saying it was viral. She said no need to worry about my bp and sent me home. Saw my family doc Tuesday. Prescribed me Bactrim for a sinus infection. I lost three days of work and wasted money going there. Do not waste your time!