Napleton's Volkswagen of Sanford
4175 S Orlando Dr, Sanford, FL 32773
Reviews
04/30/2016
Provided by YP.comI have had my oil changed at Napleton twice. The first time it was done quickly and at a fair price. the second time it cost me $25 more. When I asked why I was told there is a "Shop Fee". When I asked what the shop fee was for I was told it was so they could dispose of any rags they used in changing my oil. Are they charging people so they can throw away paper towels? I could not get any good answers as to what the extra charges were for. I have bought two cars from this dealership and had wonderful service up until now. As a part of the deal for the second car I was told they would throw in a tee shirt I saw at the dealership that I liked. They did not have the shirt in my size and told me I would get it as soon as one came in. Not in yet. It is becoming clear to me that as soon as the people at this dealership have your money they no longer care about their customers. I will no longer use their services. There are many good dealerships and mechanics out there. Do not go to Napleton.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
TollFree: 855-743-7423
Phone: 407-278-4695
- Payment method
- discover, master card, visa, amex, cash
- Other Links
- Other Emails
- Category
- New Car Dealers