Courtyard Storage

Write a Review919-777-0911

CLOSED NOW - Opens at 10:00am

Do not go to this facility. The managers are extremely unprofessional and do not keep accurate records. After paying my bill they locked my storage and disabled my code so I was unable to access my shed making the military moving company wait a hour while the office which was supposed to be open. We arrived at 2 and it was closed. The managers say they live onsite however the husband does not manage anything and the wife was running personal errands even though they do not open until 10am. When I brought this to his attention he was extremely rude and said they had stuff to do and called his wife. Once she returned she started to scream at me and slammed her fists onto her desk. She was shaking and crying as she yelled attempting to blame me for the clerical error in their system and even after it was found continued to scream. I had to threaten to call the cops because she was so out of control during this interaction. Even after she found out my account was paid through the month she continued to be rude and yell. I was finally able to get her to unlock my wrongfully locked storage shed after a 45 min wait and her yelling crying and hitting her desk for 30 min. Do not go to this facility.

Doing a military move and was shocked at the lack of professionalism from a female employee. She stated we were blocking units and needed to move or she would call the police. Appalled at how disrespectful/unprofessional she spoke down upon them and was shocked since my first experiences with Courtyard was so pleasant. Don't feel as if the movers should've been treated in such a manner for doing a job the military has paid them to do! Very unprofessional and would not recommend them to anyone!