Meritus Payment Solutions

Write a Review949-788-1008

OPEN NOW - Closes at 5:00pm

In all the industry of people who do credit card processing this company appears to be the bad guy, the one that rip you off. They don’t have integrity or a clean business. Some things are hidden, they are not transparent on what they charge, their statements are difficult to understand and have errors. When I communicate with customer service I can’t rely on what they are saying. Over the last two months I have experienced their lack of knowledge, they don’t provide all the information I need before I get off the phone so I have to be calling back. I don’t recommend this company to do business with. As soon my contract is over I will definitely find a better processor.

Meritus Payment Solutions is a terrible company, DO NOT USE THEM, you will regret it. I am currently fighting an attempted $10,483.11 cancellation fee from. After 8 months of receiving very poor and inconsistent service from Meritus we went to another provider at a better rate and no reserve. After two months Meritus released the majority of our reserve ($10,483.11 but still owing us $1779.68). A few days later they attempted to take $10,483.11 out of our checking account,claiming this was our early cancellation fee. I of course stopped this payment. What a coincidence that this "fee" is the exact amount of our partially released reserve. I am working with HEATHER JOHNSON, a "collection specialist" that refuses to release the rest of our reserve and is also insisting we pay $10,483.11 because we canceled early. I have all the emails from her as proof. My next step is today I will be contatcting the Federal Trade Commission and the BBB, I am hoping to put a stop to this without getting my attorney involved at $300 an hour.



David

stay away from using this gang of thieves (not a business) customer service is not in their vocabulary.