Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AJ
Anthony J.

10/22/2015

Provided by YP.com

I hired SafePC to cleanup my computer of a virus infection that I had inflicted. I had hired a company that specializes in online computer repair previous to them that had made the computer worse and caused more issues. After days of fighting with the previous company to get it repaired, I decided to search for someone to fix the problems caused.



SafePc repair got my call. Chris, answered my call right away. There were no extra buttons to press reach a human. The single most important part of this interaction was that the people I’ve spoken to at this company, speak English. And possibly even more importantly, they are all based in the United States, with English being their first language. This is important to me. Most other companies have a long list of junk to go through and click through before you reach a real person. This is not conducive to the experience of choosing a repair company and shelling over your hard earned money. And once you do get them on the phone, you may not be able to understand them.



Chris took my information, quoted a price (which was affordable in comparison to some other companies.) I immediately connected them to the computer in question. They informed me that the company I had hired previously had installed bad virus protection, and installed their software on my machine that allows them to access my computer. They wanted to get this stuff removed and remedied and see what other damage had been done.



From beginning to end it took about 15 minutes. Once they were connected (five minutes,) I was instructed that I could view the repair work if necessary, or that I could continue on with other things I had to do and that they would give me a call to go over the repairs once they were completed. I chose to do the later. No need to sit around and watch these guys. I felt comfortable with the process from the very beginning. It was an absolute fresh of breath air to find these guys who instilled confidence in me from the beginning.



It’s been about 2 weeks since the repair has been completed and I have had zero issues. It actually runs faster than it did before and the other little problems I had been experiencing (audio cutting out, internet dropping the connection,) have disappeared altogether. Knock on wood.



If you’re searching for someone to repair your computer correctly – and quickly for an affordable price – safepcfix.com is the right choice. These guys know their stuff, are trustworthy, and stand by their word. They will continue to receive my business.



Thank you, Anthony

SJ
Sarah J.

03/09/2015

Provided by YP.com

Chris at Safepcfix.com saved the day. We had two office computers get hit with a virus and it started to corrupt our drop box files. Literally every file that we opened came back as corrupt and would not open. Every file, PDF's, word docs, excel docs, power points, our banking software and even our financial tracking software. Basically what had happened was the receptionist downloaded this infection onto her computer through an email that she received. It appeared to be a serious email about printing a FedEx label for a shipment of ours. As soon as she opened it, it took over the computer and started corrupting files. It didn't happen right away, but over a couple hours more and more files wouldn't open.



We called Chris, and he had us shut down the receptionist computer and disconnect it from the internet. We were able to back up the existing computers in case they infect and cause more issues with the other computers. We ended up only losing a few that caused a little extra down time.



Within about 5 hours, Chris had all of our computers up and running and verified everything was working correctly on the others. We definitely needed them to save the day for us. We also needed to upgrade our way outdated virus protection software, which we were able to do through these guys. Now, our office and our receptionist computer has a high security setting to prevent this type of thing from happening in the future. We did spend a pretty penny, as some of the other reviews have mentioned, but our company will go out of its way to support US Based business and try to provide jobs for Americans. Chris and his crew were a pleasure to work with and we couldn't have asked for a better experience. Hire these guys if you want to be taken care of and have the work done right the first time around.

GH
Gretchen H.

03/01/2015

Provided by YP.com

Really hit a home run with these guys. I have an older Lenovo laptop that is used for work. It's a high end computer and still faster than most computers today. Therefore, I'm reluctant to trash it. It's worth it to pay $149 to remove the viruses and get it cleaned up because I paid well over $2,000 for it 4 years ago.



I came across Chris and Joe at SafePCFix when a problem arose with the geeksquad. I'd been using geek squad for a number of years to repair various issues. This time around- they insisted that my hard drive was bad or going bad and that I needed to pay $500-$600 to replace the hard drive (expensive Harddrive?) They would also back up my data and transfer it and reset up my windows and some of my programs. I believe I had to re purchase Office, because four years ago, they didn't give me the software after I paid for it. I had a feeling this wasn't the case and started looked up reviews and places that could take a look at this.



Chris was able to log into my machine, run some tests, verify everything and explain the issue. Apparently windows was having some sort of software glitch and there were traces of viruses on the machine. DO NOT USE MCAFEE as your virus protection. It does not work and only causes more trouble for you in the long run. They cleaned it up, removed McAfee and put on their lifetime guarantee software. I was able to get a discount in January because I did two computers with them.



It's now been about one month, and my work laptop is running as fast as the first day that I got it. I can't complain one bit and I am happy to say that I will be recommending these guys at safepcfix to all of my friends. I highly recommend them to anyone experiencing computer issues and you don't want to go leave you PC somewhere for a week.

More Business Info

Hours
Regular Hours
Mon - Sun:
Location
Sunflower Plz
Neighborhood
South Coast
Amenities
Emergency Service
Categories
Data Processing Service, Computers & Computer Equipment-Service & Repair
Suggest an Edit