Bliss Salon and Spa

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CLOSED NOW - Opens at 10:00am

I went here for the first time because I saw it got good reviews. I had a haircut with Mimi and she did a pretty standard job for a simple wash, trim, and style. She was pleasant, and the salon had a great atmosphere. But my review has nothing to do with Mimi and her job, but rather the business. Online their price for a woman's wash and cut is listed at "starting at $40". It wasn't until after I got the service that I was informed it would be $65. I was pretty peeved at this because that is $25 more than I was expecting, and they really need to be more upfront about their pricing.

I emailed the owner afterwards requesting a refund for the price difference and suggesting that they change their pricing, and I was told that while some stylists there charge $40, others charge upwards of $75. To me this is a little shady because "starting at $40" could mean that one stylist does it for $40 while everyone else could do it for $300 or even more. (Also, the cut that I got was not extravagant; a simple trim and easy style, and a beginner could have done the same job for much less.) I emailed the owner back and suggested that they list the specific pricing for each stylist or that a follow up email be sent explaining what exactly the price would be. I said I thought this would really improve the business. I didn't get a reply, so I can conclude THIS BUSINESS DOES NOT VALUE ITS CLIENTS' INPUT AND GENERAL SATISFACTION.

The issue really put Bliss in a dishonorable light from my view; it's a shame because I honestly was happy with the job, just not the price and the shadiness regarding it. If you plan to go here, beware that their prices online are not accurate!