Pep Boys

Write a Review661-251-8004

CLOSED NOW - Opens at 8:00am

Had an appointment to check my tires, and I arrived early; the man said I would still have to leave my car all day because of other customers who arrived before me. He stated it didn’t matter that I had an appointment. Will never return as this is not the first I have heard of this.

I'm out of town and My wife told me the "AT" light came on. We live next door to a Pep Boys so I suggested She goes there since they are a 1 stop shop for fluids and repairs. However, when my wife went inside and asked the man inside for help checking her fluids, an employee behind the counter named Rubin, a Hispanic male with a pony tail, told her NO and that she would have to pay $90 for him or any other Pep Boys employee to check the car's fluids. This was a huge shock since Pep Boys has been a trusted name since my childhood and my wife had our 2 small children with her and clearly was in need of help. We do not know if this man was being lazy or if he was trying to rip her off being that she is female. Rubin just gave Pep Boys a horrible reputation with us and we do not plan on ever going there again. They have lost a life long customer.

I like this place, they are very knowledgeable and tell you on the spot what's wrong and how much it will cost and they are very fast.