Villa Santa Fe Apartments

Write a Review562-944-1414

CLOSED NOW - Opens at 8:00am

My family & I have lived here for 6 mths. Recently the government shutdown put my husband in a non-pay status. Unsure if we would be able to pay rent on time I went to talk to the staff for understanding in this matter & a little more time just in case. Right away before I even finished explaining the situation I was told if you don't pay you must move out & they didn't care if it wa a hardship or not we wouldn't live here rent free. I never asked to live rent free as my husband would get his back pay but may not be when rent was due. I even gave them a letter from the White House & department of homeland security that was given to my husband. No response to date. That is just one of MANY issues we have had w/this place. It is gated & the grounds are nice however the first night we stayed in out new place my SUV was broken into & 3 wks later it was broken into again. The staff have refused to move our parking space closer to our unit saying there is no openings. We were put on a list. The manager continues to try & tell me how to parent my 2 yr old twins. Denise one I the admin assistants is two faced & lies way to much for my liking. Your kids can't play w/balls here & the security officer ask you who you are & for your pool pass while you are trying to enjoy your time w/family at the pool. All because Angel another staff member wants to know who I there. The maintanence staff don't talk much but I have personal seen the bad jobs they do to "fix" things around your unit. They fine you for every little thing you do right down to walking on the grass. Walls are to thin you hear upstairs people. NOT a good place to be unless u have too!

This place is HORRIBLE. I'm being evicted because I refused to pay $450 to replace some cheap laminate flooring. The staff is Rude and unprofessional not to mention they charged me $3000.00 for the deposit. The walls are thin and I can hear my neighbors all day and night I've lived in much better places and would never refer someone here. so I would say KEEP AWAY!!!! I never write reviews on anyone and respect what people do but this place is unbelievable. I've been a good tenant paid my rent on time but yet want to evict me because I wanted to know what rights I had in not paying so much for the repair I called a licensed contractor and was going to charge me $150.00 do the math!

I've lived here for 2 1/2 years....just like the other review says if you have kids you don't want to live here. Kids can't play ball like normal kids...can't ride skateboard can't be outside alone....And it's not just the kids one day my husbands friend was over and he was talking so someone that works in the rental office and now lives in the apartments came to our door and ask if he can lower his voice...pretty sad....can't even talk in your own apartment that your paying rent for. And it's true about fines....fines for oil leak,paper in your car port even if you didn't put it there...not following pool rules....which is understandable....it can be so hot but not even water at the pool area.....no music in the bbq area....nothing alowed outside of your door...you will get fine 40.00 for anything list above including the kids. This should be a senior apartment....but then again older people useally have more trouble hearing and for that reason you would have to be fine for talking loud. Don't move her if you don't have to.....you will be paying more money out then just rent with all the fines.....Don't do it look elsewhere!!!!

If you want management to tell you how to parent, then this is the place for you. They do not allow ball playing, running, normal kids shouting noises, skateboards, but they do allow other tenants to smoke around your kids. And, you have to be outside with your kids every second or you'll be fined $40.00 if caught unsupervised by security. The fines don't stop there. They have unit inspections every 6 months and will fine you if you do not do exactly what they tell you. If your carpet is a little dirty, you have to get it cleaned or be fined at next inspection. You get fined for parking your car in reverse, and for many other things. Too many things to list. I finally had to get out because my kids were getting stressed and crying due to security harassing them. This is a prison for kids, no doubt. It should be a senior citizen complex instead.