Gold Coast Collision Center, formerly known as Len & Chucks Auto Body, has been providing expert auto body repair services in Santa Maria, CA for over 30 years. We do full interior and exterior detailing for your vehicle. We are well known by our clients for the complete satisfaction we provide. We welcome all insurance claims and offer car loans for free.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

J
john235

06/23/2012

Provided by YP.com
STAY CLEAR OF THESE GUYS! ...

STAY CLEAR OF THESE GUYS!



THEY ARE CROOKS.BROUGHT MY VEHICLE TO BE REPAINTED DUE TO VANDALISM AND MY INSURANCE WAS COVERING IT.THESE GUYS NOT ONLY DID A TERRIBLE JOB GOT SPRAY PAINT ON BACK BUMBER AND ELSEWHERE,THEY WANTED ME TO PAY ADDITIONAL EXPENSES FOR THEM TO PAINT THE BUMBER SINCE THEY GOT PAINT ON IT,SOME MOLDINGS AND OUTSIDE OF THE MIRRORS.WHEN I SAID NO THEY SCRATCHED AND CHIPPED AWAY THE MOLDINGS.THEY ALSO CLAIMED A SPARK PLUG MAGICALY POPPED OUT,BROKE WHEN THEIR GUY HAROLD DROVE IT,NEEDED A NEW THREAD AND IN TURN THE COIL WENT MISSING.NOW IS VERY EXSPENSIVE TO REPAIR AROUND $500 IF THAT’S ALL THEY DID. AGAIN WANTING US TO PAY THEM TO FIX IT.THEY ALSO SWITCHED BATERYS ON ME ,DISCONECTED MY CD PLAYER AND BYPASSED THE AUTO THEFT DEVISE WHICH ISNT WORKING NOW.ITS SITING IN A GARAGE AND ARE WAITING TO SEE WHAT ELSE THEY MAY HAVE DONE SINCE HAROLD THE GUY FROM THE OFFICE TOOK IT UPON HIMSELF TO PERSONALLY CALLED ME FROM HIS CELL PHONE WHILE I JUST SAT DOWN TO HAVE DINNER WITH MY FAMILY.HARASS AND INSINUATE THAT THERE COULD BE OTHER PROBLEMS WITH THE CAR NOW SINCE I DIDN’T PAY THEM THE ADDITIONAL MONEY THEY WANTED FOR THE MOLDINGS AND THE SPARK PLUG ISSUE.

WHILE WE WERE THERE ANOTHER WOMAN WAS COMPLANNING TO THEM THEY THAT THEY JACKED UP HER CAR AS WELL AND THEY WERE DEMANDING ADDITIONAL WORK BE DONE AT THERE GARAGE.YOULL NEVER SEE OR HEAR FROM THE OWNER SINCE HE HIDES BEING HIS STAFF AND HAS THEM DO ALL THE TALKING FOR HIM

ONE MORE THING THERE IS A AN ADJUSTER JAVIER THROUGH GEICO THAT HAS AN OFFICE AT THEIR OTHER LOCATION ON BRODWAY THAT THEY WORK SIDE BY SIDE WITH.HE IS ALSO A CROOK THAT GOES ALONG WITH ALL THEIR BOGUS CLAIMS TO THE INSURANCE. THIS GARAGE IS BEING INVESTIGATED.

claimed iconBusiness Response11/26/2012

This is a customer who wanted work completed that was not related to the insurance claim. Everything related to the claim was completed with additional complimentary work completed as well. We go the extra mile for our customers. The spark plug popping out of the engine head is documented as being a problem this engine is notorious for. Our shop is not being investigated because this customer has been deemed as an individual with questionable character. It is unfortunate that he chooses to slander us for we did help his family out considerably. We should file charges for slandering and may choose to do so. His name is not "John" by the way.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 805-928-7538

Phone: 805-922-1855

Phone: 805-937-5504

Payment method
all major credit cards
Categories
Automobile Body Repairing & Painting, Auto Repair & Service, Automobile Repairing & Service-Equipment & Supplies, Glass-Auto, Plate, Window, Etc, Truck Body Repair & Painting
Other Information

Wheelchair Accessible: Yes

Suggest an Edit