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Reviews

G
george.maxell

02/20/2013

Provided by YP.com

Don't get in a collision! If you do, come here. The staff's very knowledgeable and they were able to fix my car as if nothing happened.

RM
Royce M.

03/25/2014

Provided by YP.com

Great work! Very easy to work with.

RW
Roger W.

03/14/2014

Provided by YP.com

Amazing work and amazing service enough said.

WC
William C.

03/13/2014

Provided by YP.com

Picked up my 2008 Honda Element from ICC, and well what can I say? That’s easy... This is the second time my car has been in their hands and let me add that I can honestly say that I hope my car will never need repairs again, but if I ever need a repair shop service again I wouldn't stop to think of looking for a shop, I will definitely bring my car back to them. The Staff at ICC is "AWESOME” they are very professional, and efficient at what they do. Honestly I give them a 20 star rating. Through out the whole process, they were in communication with me regarding every phase my car was going through. Best of all when I picked up my car, they had a surprise for me, they were only supposed to fix my rear bumper but not only did they fix my bumper but they also fixed my broken trunk opening handle, Free of charge, and they also did a complete detail on my car. Wow! They left my car looking like new. From now on this will be my shop of choice, and definitely recommend that whoever a repair needs shop that they take their car to ICC Santa Monica, it will surely be in Great hands.

LC
Leo C.

02/26/2014

Provided by YP.com

People here are very honest and kind. They did really good job on fixing damages. Plus they cleaned up my car really nice before they handed it over to me. I strongly recommend this place to all of my friends.

SA
Sandra A.

02/20/2014

Provided by YP.com

Unfortunately, I got in an accident two months ago. ICC Collision Center was recommended by Mercury Insurance, so I went with their recommendation. I was very pleased with their customer service as well as the wonderful job they did with repairing my vehicle.



My damages took a little over 3 weeks to make the repairs, so the only downer side was getting a rental car for that period of time. I really missed all the comforts of my own car. ICC delivered my car to me the day they promised and I commend them for that.



I highly recommend ICC if you are looking for quality work and service. The staff is wonderful and they explain everything in detail. Love them!!

MH
Michael H.

02/18/2014

Provided by YP.com

I brought in my Prius after an accident that basically left the whole front end of the car out of commission cosmetically though it ran fine. I planned to take the bus or walk back to my house, about two miles away, after I dropped off my baby but they offered me a ride and a nice man drove me back to my house.



They called me the next day with a quote. My car was ready two days EARLIER than they told me it would be and when I picked it up it looked better than the day I bought it, gorgeously clean, shiny and detailed. Also, the repairman offered to fix some scratches from a previous accident for free! I can't say enough good things about this place and if (heaven forbid) I need my car fixed again; I will bring it here with confidence.

GA
Gwyneth A.

02/05/2014

Provided by YP.com

I got into an accident and the bumper really messed up, I yelped and found many places round the area, went to estimate with 5 different places, but only ICC Collision Centers really gave me the "right feeling". I picked up my car today, and I am happy that I listened to my "feeling".



They are not only doing very good job on the car, they are also have a excellent customer services. They willing to help you with everything that you need to get your car done. All I can say: "there is no doubt about their works." They are deserved all the stars...and many more.

ES
Emily S.

02/02/2014

Provided by YP.com

OMG In the past I’ve cringed after getting auto body work done as I’m sure everyone else does! Thanks to Tony, Omar and their receptionist Sharon that was not the case this time around! They took care of me like I was family.

AE
Anthony E.

01/11/2014

Provided by YP.com

I'll make it short to the point!



1) As good as you can get on the paint job and so far so good.

2) Well done in promised time frame.

3) Great communication - Friendly.

4) The price is right for the job done.



They deserve 5 stars from me.

RJ
Ricky J.

12/09/2013

Provided by YP.com

Service was GREAT. The moment I walked in I was treated well. They offer refreshments and get you out the door so fast; I honestly don't have much to write about. VERY quick and efficient place.

PR
Patricia R.

11/20/2013

Provided by YP.com

I can't say enough great things about this body shop. Although the location is inconvenient for us, it is worth the trip. Omar is very genuine and trustworthy. Our car was repaired beautifully, looks like NEW! Thank you ICC for the GREAT SERVICE!!!!

S
stephenwebb52

11/05/2013

Provided by YP.com

Brought in my vehicle in 2010 it is now 2013 and my bumper still looks new. I am so happy with the work ICC did on my car. Thanks!

G
gabrielbentley36

10/12/2013

Provided by YP.com

Great customer service. I've had to go here twice in the past 3 months and I have left with an awesomely new-looking car and perfect service. The first time I was responsible for the accident so I had to pay my deductible and the second time was completely free. They have worked on both the front and rear ends of my car and I have been happy all around. They did take slightly longer than the initial quote (7 business days) for the front end the first time (~2 weeks) but there was a sizable amount of damage. They quoted me 4 business days for the back but it only took 3!



God forbid I have another accident, but I know I am coming back here if I do! :)

J
jenna0paxton131

10/03/2013

Provided by YP.com

I picked my daughter's BMW 325i today. It had been rear ended while I was caring for it after she went out of town. ICC had replaced the rear fender and a side panel. They did amazing work. I have been bringing my car body work here got a dozen years and have consistently recommended him to friends and family and get great thanks for the recommendation.

TG
Trevor G.

09/30/2013

Provided by YP.com

My brother recommended ICC to me. Once I arrived with my dented car (the dent was there far too long!) I was greeted with information, detailed explanation and assurance that my car would be in good hands. I received professional follow up calls on when my car would be ready. Once my car was ready it finally looked brand new, the paint job matched the original and my eyesore of a dent was gone. I will definitely recommend this ICC Collision Centers to everyone.

VT
Vivan T.

09/24/2013

Provided by YP.com

Great work, friendly employees. I took my Lexus in for bumper repair. It only took them one day. Looks awesome. I don’t trust anyone else with my car. They use nothing but the best paint on their customer’s cars.

L
leonalawson1

09/06/2013

Provided by YP.com

Somebody hit my car on a parking lot and as usual left no message. I had to fix and paint rear panel. The job was done very well and I am very happy with the results.

I
isabelswan0

09/03/2013

Provided by YP.com

I got in a pretty bad accident and was real worried about finding a good body shop to take my car to for repairs. With so many shops out there how do you know which one to choose? Well, after shopping around and taking referrals from friends I ended up at ICC Collision Centers and very glad I did. My Service Writer Tony is a real cool, honest guy who values good customer service as he'll go over step by step on what needs to be done for repairs. He is very communicative with you and will find ways to save money but at the same time have quality repairs. My car looks great now with the car looking real nice and clean. So, if you're looking for great quality work and great service I would recommend ICC Collision Centers.

T
trimblemargaret30

08/29/2013

Provided by YP.com

I had a pretty heavy accident in my BMW. A friend referred me to ICC Collision Centers; the shop arranged a rental car and dealt with insurance company. The car turned out great it was repaired it to like new condition. The paint color and texture was astounding. They kept me informed throughout the whole repair. The lifetime warranty is great assurance which took fear out having my car repaired especially after this type of accident.

More Business Info

Hours
Regular Hours
Mon - Fri:
Neighborhoods
West Los Angeles, Mid-City
Category
Insurance
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