Adept Moving and Storage

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Worst company ever !! Please never ever use this company for your moving purposes. I did a move with them from Charlotte, NC to Tampa, FL in July 2019. Following are the list of issues that happened:
1. They rope you in with a low quote - We ended up paying around $6000 though we were initially quoted for almost half the amount (I'm ok with it, since I did have a lot of things to move)
2. Most of my valuable items were damaged - a 60 inch tv costing around $1000, edges scratched/damaged/broken for dresser, bed, water filter completed damaged, canvas photo all teared up. Almost close to $3000 were lost in damages
3. The insurance they give is a scam. They didnt pay us a dime for the claim we filed
4. The folks who packed our stuff in Charlotte did an absolute bad job. They didnt pack the screws/nuts/bolts for our furniture and it was missing when we reached Tampa. They were unable to assemble our beds or dressers. I had a 3 month old baby and I had to go with them to furniture shop/home depo looking for the hardware to get the furniture fixed. Imagine the stress of the move along with these issues !! The folks in Tampa were not able to catch hold of the folks in Charlotte to ask them where they missed our stuff to track it.
4. The folks in Tampa did a terrible job assembling our beds. all of them are missing some screws and are crooked and I dont know when it is going to break down.

I dont have the means to hire a lawyer and sue this company for the money loss and stress. Writing this review is the only way to show my grievances.

Note: I have moved around 7 times in the past 10 years. both local and interstate. Never had such a bad experience.

The crew were very courteous, efficient, and finished the move without damaging a single piece of furniture. I had a bunch of pressed wood IKEA furniture that probably wouldn't have survived a move from any other crew. They made moving between two apartments seem effortless. I was surprised when they did not charge for a TV packing fee (which was in the estimate) because I had my own box. Overall, great service and I am thoroughly impressed!

Our rep Brian was very responsive, helpful and organized. The crew was unbelievable, they did such a nice job and I'm completely satisfied. They packed everything for us including our expensive glassware and T.v.'s ( Which my husband was nervous about)lol. The company was very reasonable to deal with and stuck to there estimate. I’m happy with their service and would use them again.

What an outstanding company Adept Moving and Storage is. Just complete rock stars! Moved from my house in Atlanta, GA to Houston, TX; smoothly!! On time arrival, everyone was professional, and took great care of all my furniture! I highly recommend Adept Moving and Storage for all your moving needs!!! Thank you guys!

Adept Moving and Storage was the best company that could have called us. Search after search, calling different companies and getting tons of different quotes this company had the best pricing by cubic feet to offer us. They also had the storage option which we included in our budget. During the estimate building process, we quickly found out the first month of storage was free and that’s all the time we needed before moving into our new home. Everyone was so polite and helpful from start to finish, no grey areas. They made the move so easy for us and we honestly couldn’t have done it without them. Thank you again everyone who helped.