Al Harris Pest Control Services

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We have used Al Harris on many occasions for many of our different properties, however we will NEVER use them again. I do NOT recommend them. Our reason being is we had them treat one of our properties back in June of 2011, Patrick was the exterminator that was sent to our house. He had to pull out our oven to treat behind it, in doing so he broke the handle off. I (7 months pregnant) was there and saw the incident happen. He said that he would try to repair it the next time he had to come out to treat the house for our 2nd treatment. When he came out for the 2nd treatment he was unable to repair the handle with what he had with him. He said that he would come back with the right tools to repair it at a later time. I got ahold of him around the 4th of july and he said he would contact us after the holidays to set up a time for him to come fix the handle. We never heard from him again. I attempted to contact the company directly and they said they would get in contact with Patrick but again we never heard back. In august I went into labor and had a very rough delivery with complications so in our error we let it go, being that it was the last thing on our minds at that point. Recently we contacted the office again to request a refund for the charges we had to pay to replace our handle and so far we have gotten nothing but rude, nasty, threatening and almost illegal treatment from them. They actually had me print out my cell phone call log and fax it to them to prove we called them about the handle! Never in my life has a company asked for such personal information, nor gone that far over $60 when we have paid well over that in services!! Al spoke with me directly after faxing over my personal information and boy was he a nasty one!!!! He refuses to do anything about the damage his employee caused and threatened to write negative comments on my employers sites if I wrote a negative review on google. First off what does my employer have to do with anything??? 2nd What kind of “show” is he running??? Yes they got rid of our bug problem but they are not so efficient with your property if they damage it and their customer service is a joke!!! Do yourself a favor and use someone else for your pest control problems!!!