Comprehensive Childcare Associates

Write a Review941-955-5191

OPEN NOW - Closes at 4:00pm

This office is truly amazing! All of the doctors are very talented, caring and genuinely concerned about your child. You will not find better providers. Even though they have a very successful and busy practice you feel as if you are the only family in the office! The nurses and administrative team greet you by name and a warm, caring, knowledgeable and professional. I highly recommend this office to family and friends and would never go elsewhere!

My wife was 4 days post surgery (C-Section) and did not feel up to making our daughters appointment. They would not reschedule without charging us a $25 fee for not giving 24 hours notice. The office staff agreed that our request to waive the fee was reasonable but would not waive it..... None of our 3 children will EVER go back there!

I'm sorry I disagree with every one's comment's.My son has been with Dr.Freatherman's office for 13 years . Never had any problems with any staff they are all wonderful including Sue.My son has been very sick and the office also takes him in right away.They are a great group and we love all the doctors and nurses and the front desk girls.

I called the office after moving back into town to see if Dr. Featherman is accepting new patients. The nurse was very bla and not personable but the Dr is worth it i thought, my sisters and I were patients 20 years ago. The nurse said my daughter could not be seen because she is on a slower vaccine schedule. I explained that my husband had allergies to some vaccines so we were taking it slow in case she had a reaction, to better pin point if she was allergic. She left an awkward silence and said we aren't accepting her as a patient. Its too bad children aren't accepted on a case by case basis and the nurse is the face of a whole practice. Sorry Dr. F.

All the reviews are accurate. The Doctors are great, yet the fees are unethical. I got a bill for $0.75 yes only. When I called in to pay, they said there is a late fee of $7 that cannot be waived claiming that it is past the 30 days, saying that they sent more than one bill. I GOT ONLY ONE BILL! I sincerely called to pay it $0.75 they insisted on $7 late fee. In my history with Comprehensive Child Care, I always overpaid and they held my money. Several times I ask them to send me back my overpayment to me, they say NO keep it for another visit. Really Unethical.

All the reviews are true 100%. The doctors and nurses are wonderful! But the front desk is absolutely terrible! Worst I have seen in a business setting, specially "Sue". They need to rethink their office members as they will lose more and more people.

THEY CARE MORE ABOUT MONEY THAN YOUR CHILDREN. I paid an $8.00 charge 1 day late and they charged me a $7.00 late fee!! They refuse to credit the account even when I told them I would change pediatricians, that they would lose 2 patients!! DeeDee, the office manager, told me she didn't care. Also, they continually hold a credit balance on your account without telling you. When I asked for an accounting of my previous bills, DeeDee told me it would cost $15.00 for a financial statement. So it is ok for them to hold your money without telling you, but it is not ok for you to be 1 day late with an $8.00 charge, which by the way comes in a statement that says due upon receipt, but their 30 day calendar starts the minute they print the bill, not the day you receive it!! No doctor's office is worth being treated like that. There are plenty of pediatricians to choose from.

Wish I saw these reviews before I used them!



Child sick, I call at 10:30 AM and may an appointment for him that day. Appointment is made for 1:30. Child starts to feel better, so I decided to cancel the sick visit, I call and they are at lunch, I received the answering service and left a message that we are canceling.



One week later.. I get a bill for $25.00 for cancelling the appointment! I spoke to the office manager, who was rude and just wouldn't budge. There "policy" is a $25.00 fee with less than 24 hours notice. Since the appointment was made only 2 hours prior to my canceling.... 24 hours notice was not possible. I told them I would be chaging doctors, they really could have cared less.



In all the years I have been going to doctors, (and I have had many) I have never ever had this happen to me. If fact, I have regretfully canceled a few appointments with short notice, and not a single doctor charged me a cancellation fee.



I like the doctor in the office that I saw, but how the office is ran, and the office manager... this experience (and two other not so great dealings with the office that I overlooked) has made me decide to say Goodbye to this money caring facility!

Once again, another NEGATIVE review about the office staff!!!! It's unfortunate that the doctors haven't picked up on the rudeness and lack of compassion from the front office staff... WE have had insurance issues with them not resubmitting the claim before but I let that go....This time, I am not letting the issue go and we are moving all 3 kids from there...will NEVER go back to them again! My suggestion would be STAY AWAY!!!!

I will NEVER take my child here again! The reviews below are so true! Dr Carroll is the only good thing and person on this office. The people in the front and the nurses do not care about the parents or the children! They are all just numbers! Lisa is one of the rudest , and uncouth people I have ever encountered. However all of the people in the office are rude, uncouth, disrespectful, selfish, uneducated, not helpful in any way, uncaring, and they are all there for paychecks which none of them deserve! I am sorry that I ever brought my child there for the first year of his life. Dr. Carroll should realize how bad these people are and go to a different office or they are going to cost him a lot of patients. I have also never came across a Dr.s office that NEVER answers the phone and does not call people back for three days. My sister and I have both left this facility hoping to find a pediatrician as good as Dr Carroll and to not find people as bad as the ones in this office!! I only have this a rating because it made me! I would give it negative stars!

Yep, same old story with this practice - good doctors and nurses, but very bad office staff. You'd think that could be overlooked in exchange for quality care, but that isn't the case here. Let's face it, as a parent you spend more time talking to and interacting with the staff than with the doctors, so it makes sense that if your experiences with them aren't good, it's going to effect your opinion of the practice, overall. Hopefully, the docs in the office will open their eyes and see the damage the staff they currently employ is doing to their reputation.

I LOVE Dr. Manilla and Dr. Featherman, and the nurses but some of their office staff is deplorable. I have used them for 9 years and I missed one appointment in 07 (I got charged for a missed appointment and paid for it). My grandmother passed away in March and I had a appointment for both of my children. I called and left a message with the on call people, Telling them that I had a death in the family so we would not be able to make it to the appointment. I just received a bill for 2 missed/ within 24 hour cancellations. $50.00. I called the office thinking the on call people hadn't told them that there was a death, they confirmed that they did but they would NOT waive the fee., Because I had 1 appointment that I missed 4 years ago.They would not waive the fee, NOT EVEN FOR A DEATH! The woman I spoke to told me that I would have to speak with the office manager, but she would not leave a message or connect me to her. GREAT! I called back 4 times to get the office manager on the phone with no return call by her or anyone until I said, really after all the time I have wasted waiting in the waiting room for my appointment, I then got a return call from one of the front desk women with the inability to do anything. They would not set aside time for me to speak directly with Dr. Featherman who is the head of the office so unfortunately I will not go back to see my Children's Dr. because of horrible office personnel and policies. Disgusting that there is no leeway for major life events. When I asked if I or one of my children passed would they still charge me and she said YES! I now see that this practice has gotten so large that money is the only driving force and absolutely no compassion. There were no expressions of condolences... And I even started off very nice.

Dr. Featherman and Dr. Manilla have been my children's Dr. since they were born and they LOVE them and actually get excited to go to the Dr. so it very sad that my kids have to move on because of ridiculous office policy .