For over 30 years, Richard "Butch" Kagy, and his wife, Janie has served Sarasota's jewelry and watch needs. Along with their son, Steve, the Kagy's have specialized in: custom jewelry, jewelry design, jewelry appraisals, jewelry repair, watch repair, watch batteries, bead work, and even a professional silver polishing service.
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Reviews

SM
Steven M.

08/27/2019

Provided by YP.com

I have used yjem several times to purchase gifts and they have always been super helpful and reasonable ,they also repaired a broken watch for me and was perfect after the repair .

RA
Richard A.

10/19/2018

Provided by YP.com

Took a watch in to fix the loose bezel. the following day it fell off.

Returned the watch, was told it would be looked at the following business day, I heard nothing. 2 more business days I called, was told would be repaired that day or the next. No Call, so 2 more days I go in. Needless to say still not repaired. I was also belittled by being told the timeframe they gave me to repair the watch was not reasonable.

BUT Watch is, Scratched, Dented and bezel immovable!

There are two basic components of customer service:-

Knowing what you can achieve and when.

Communicating with customer.

Kacy's managed somehow to fail in both of these!

JF
Joyce F.

11/15/2016

Provided by YP.com

My anniversary present from Stan was a bracelet. I found an Estate piece I loved at Kagy's Jewelers 4446 Bee Ridge Road in Sarasota. I went in 3 times last week before making my final decision on Saturday. I tried it on 3 times, and worked with the same salesperson. When I arrived Saturday to purchase it, I was told that it had been "Priced incorrectly" for the past several weeks, but they now knew they had made a "mistake" and the price was DOUBLE what I had been quoted, It's a really nice bracelet, emeralds and white gold, but I sure can't afford double the price.
While legally they can do this, I think ETHICALLY, they are a horrible company Where is their integrity? I would never do that to one of my clients. So, if anyone wants to purchase jewelry, I would STRONGLY suggest they not go to that store. Besides being very disappointed, what they did was morally wrong, in my opinion. Any thoughts? AVOID CAGY's whenever you can!!!

More Business Info

Your hometown Jeweler for almost 40 years!

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
  • Pearl & Bead Restringing
  • Watchband Adjustments
  • Ring Sizing
  • Silversmiths
  • Diamond Cutting
  • Antique Watch Repair
  • Jewelry & Watch Repair
  • Watch Repair
  • Watch Battery Replacement
  • Castings
  • Jewelry Makers
  • Online Shopping
  • Metal Repair
  • Goldsmiths
  • Rolex Watch Repair
  • Pocket Watch Repair
  • Complete Jewelry & Watch Repairs
  • Custom Jewelry
  • Jewelry Restoration
  • Soldering
  • Jewelry Sizing
  • Antique Jewelry
  • Amber
  • Jewelry Boxes
  • Medical Identification Jewelry
  • Timepieces
  • Silver Jewelry
  • Opals
  • Replacement Stones
  • Ethnic Jewelry
  • Holiday Jewelry
  • Magnetic Jewelry
  • Corporate Gifts
  • Retail
  • Lockets
  • Swiss Watches
  • Bracelets
  • Sapphires
  • Rubies
  • Christmas Jewelry
  • Rings
  • Titanium
  • Cufflinks
  • Amethysts
  • Charms
  • Earrings
  • Gold
  • Cameos
  • Precious Stones
  • Estate Jewelry
  • Gemstones
  • Baby Jewelry
  • Anklets
  • Children's Jewelry
  • Tanzanite
  • Lapis
  • Pins
  • Jade
  • Religious Items
  • Stainless Steel Jewelry
  • Designer Jewelry
  • Tourmaline
  • Enameled Jewelry
  • Semi-Precious Stones
  • Titanium Jewelry
  • Loose Gems
  • Mother Of Pearl
  • Personalized Jewelry
  • Anniversary Rings
  • Diamonds
  • Watches
  • Chains
  • Batteries
  • Pearls
  • Costume Jewelry
  • Used Jewelry
  • Celtic Items
  • Cubic Zirconia
  • Platinum
  • Watch Batteries
  • Emblems
  • Turquoise
  • Bangles
  • Wedding Rings
  • Pendants
  • Cocktail Rings
  • Tie Stays
  • Jewlery Repair
  • Emeralds
  • Necklaces
  • Christian Jewelry
  • Diamond Rings
  • Class Rings
  • Engagement Rings
  • Coral
  • Cloisonne
  • Platinum Jewelry
  • Diamond Jewelry
  • Birthstones
  • Leather Jewelry
Brands
Breitling, Bulgari, Bulova, Caravelle, Cartier, Casio, Chronoswiss, Citizen, Concord, Corum, Daniel Mink, David Yurman, ESQ, Ebel, Festina, Fortis, Girard-Perregaux, Gucci, Hamilton, IWC, Longines, Maurice Lacroix, Montblanc, Movado, Oakley, Omega, Patek Philippe, Philip Stein, Pulsar, Rado, Raymond Weil, Rolex, Seiko, Seiko Pulsat Time Center, Swatch, Swiss Army, Tag Heuer, Timex, Tissot, Tudor, Vacheron Constantin, Waltham, Zenith, Zodiac
Payment method
debit, all major credit cards, check, mastercard, visa, amex, discover
Location
We are on the corner of Bee Ridge Road and McIntosh. We are on the SE corner, behind Fire House Subs.
Neighborhood
Shady Oaks
Amenities
FREE Jewelry Cleaning!
Accreditation

Gemological Institute of America

Graduate Gemologist

Graduate Gemologists Appraisal Service

Social Links
Categories
Watches, Jewelry Designers, Jewelry Repairing, Watch Repair
Other Information

Price Range : Average