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Reviews

YD
Yari D.

06/23/2016

Provided by YP.com

INFORM YOUR CUSTOMERS OF PRICING TO AVOID ANY MISUNDERSTANDINGS! I go to this place for the first time after my mother got an oil change for under $35.00. The guy who's going to do the oil change asks me which oil I get "regular or synthetic" I said I wasn't sure, that I usually go to Toyota to get my oil change regularly and he said "then it has to be synthetic because it's a 2010 vehicle". He never discussed pricing with me. Once he's done some other guy tells me the total is $70.00 which surprised the hell out of me because they never mentioned how much it was prior, otherwise I would've walked out and went back to Toyota. Prior to paying I called Toyota to confirm that I get synthetic oil changes and indeed I did, for $53.00. The owner was a smart ass implying Toyota were giving discounts or promotions and that he's not Toyota, quite rude if you're an owner. I am never going back to this place again, always tell your customers how much the service is to avoid surprises

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More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax Number: 781-233-3090

Payment method
all major credit cards
Neighborhood
Downtown Saugus
Categories
Auto Repair & Service, Automobile Inspection Stations & Services, Automobile Repairing & Service-Equipment & Supplies, Gas Stations
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Street

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