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I was disappointed in the service in regards to the preparation and the final product. I complained and they ended up redoing the sod installation but that was a very unpleasant experience. I spent all last summer and fall watering and caring for the lawn and expected to enjoy the lawn once it was established. So far this year I am very disappointed in the appearance and how thin the grass is. I have several areas that are extremely thin. I believe the combination of poor installation and the quality of the sod utilized is the root cause for my disappointment. I would not recommend this garden center nor the type of Zoysia from their sod farm. I did learn a few things and will know what to ask for if and when I re sod. My recommendation is to ask about the lawn prep - How do they remove the existing grass, what depth do they till the yard and do they add any topsoil, as well as leveling/grading of your lawn? You need to be present and in view when they prep and lay the sod - to make sure corners are not cut.

Was driving by on the way to take my mother home a few days ago and she asked we could stop so we did. As soon as we pulled into the lot a young man came over to us and asked how we were doing and if there was anything he could help us with and my mother said she just wanted to look around. I got out and got my mothers cane out of the back seat and started to walk around to her door to help her out, but Kenny (the young man) already had her door open and was helping her out of the car! He walked around with us for about thirty minutes and answered everyone of my mothers questions. He even let my mother hold his arm the entire time we were there! As soon as she got out of the car he offered her his arm, walked at her pace, and he was genuinely interested in everything my mother had to say. It amazes me that there are still young people that show their elders respect and compassion. My mother was very pleased with him and asked if they could set up an estimate. Miss Heather came out to my mothers house and gave her a very good price on everything she wanted. Great people and a great business. My mother has already recommended them to all of her friends and neighbors.

Great customer service !!! I know nothing about sod but wanted to take on the project in my yard. These guys helped me through it - explaining everything -thank you

I love this place. First they redid my yard - absolutely beautifully. I have a small plant bed I change seasonally. When I go to the shop to get new plants , the staff are always happy. - I was so pleased with the service and my yard - I go there for everything.

I don't usually write reviews but I felt that in this case, it was well deserved. I had always noticed how beautiful the roadside of this business was on my way to work but never had time to stop. On weekend, a few weeks ago, I did. As soon as I arrived, a staff member immediately approached me and started guiding me around the nursery. I had no idea the place was so big because there's another huge area for plants behind the house that you can't see from the road.



After talking and finding out a wealth of knowledge from the worker, I also found out that they did installations. I set up a time to meet with one of the owners, Heather, for the following week. She arrived on time ( which was very important because I was on my lunch break) and I received an estimate the next day. From that point, I gave the deposit, scheduled a date to start, and received a beautiful installation. The plants well exceeded my expectation in quality and the St. Augustine sod they installation was delivered looked very fresh. I am extremely pleased with the new paver patio and fire pit that was installed. We've used it almost every night since.



The only negative thing I could say about my experience was the amount of parking space available. They have a very small parking lot but I soon realized that all the side street parking was available also. Every time I stopped by the store, it was always packed with customers so sometimes, I had to wait to get in.



I have already recommended "Olde Savannah Gardens" to my friends who they are also doing work for and will recommend them to anyone who needs garden help!

Terrible customer service, but at least they refunded my money.



I paid half up front (about $300) for a tree installation and set up an appointment for about two weeks out. The installation window came and went with no one showing up. I called and they couldn't give me any information about when the installation crew would arrive. The first person couldn't even find my reservation. I was finally told that I had misunderstood the arrival window (my fault of course), but the crew would be to my house that day. Well, 8 hours later still no one had shown up. I called again and once again received absolutely no information as to when/if anyone would show up. I finally just asked that my money be refunded. It was credited to my card about three days later.



I even emailed the owner Ross, who just chalked it up to "things like this happen". His reply was more of a form letter response than anything specific. I really liked that he ends his response emails with "thanks for your business", when the point of my email was to explain why he would NOT be receiving by business.



Whatever you do, don't give these people any money until the requested service has been completed.

I ordered 2 pallets of sod. I was told the sod will be in at 230. I got there at 230 but was told that it won't be in until 330 I called at 330 and was told maybe at 4 pm. When I asked to be called when It arrived, I was refused. Which is not very nice, considering that I have to travel 1/2 hour each wayI planned my day around laying this sod

Love, Love, Love Olde Savannah Garden and Produce! The employees are so friendly and the prices are the best in town. They came to my house and did a free estimate for front and back yard. I was so impressed with the design that the owner herself came and did. Not often does the owner get so involved with the company!

I heard that had sod so I called up to order a couple of pallets to be delivered the next day and I would come in and pay for them that morning before they were delivered. Once my order was placed I made arrangements for about ten friends to come help lay it all down. The next morning I went in and they explained they hadn't ordered it because I was required to pay for it ahead of time, which no one told me nor did they make any attempts to call me to try to fix the situation. I was completely dumbfounded and embarrassed that all these people made arrangements to help me out and now I had to make embarrassing phone calls to reschedule. Once I reordered everything and paid, another customer came in behind me and announced she was there to pay for her tab that she owed.

Haven't been back since. There's too many other local businesses to give my business to.

That girl Heather really knows her stuff. Did a landscape plan for me and it turn out great.

Did a landscape job for me and these guys really know what they are doing. Will be calling them back to do the backyard.

Stop in to get some things and the people were very happy to help. Knowledgeable staff and very good quality plants. Will be going there agian.