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WO
William O.

09/03/2016

Provided by YP.com

They answer the phone; put you on hold, and then after 12 minutes, I get a disconnect. I call back SEVEN more times, only for the phone to ring, and then disconnect - and this is over a period of two hours. I call the Sears Store, across from the Repair Center, and no answer when I choose the Dept., when I choose the Operator, when I choose the Manager, and then it disconnects! This really illustrates how completely incompetent and messed up Sears really is.

Then I finally get an Operator, and, believe me, that is by chance. He then gets the Manager of Lawn & Garden, who is a pushy, aggressive person, who I know when she was at a Sears Hardware (non-Sears owned) store, where I had issues with her. And, now, she appears as manager of Lawn & Garden at a major store. AMAZING! The manipulative ones that serve Sears purposes get kept, and put into positions where they can push customers around. NICE COMPANY! That says it all.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Brands
dacor, dishwashers, electrolux, fisher & paykel, jenn-air, lg, microwaves, refrigerators, washers
AKA

Sears Parts and Repair Center,Sears PartsDirect

Categories
Major Appliance Parts, Appliance Installation, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances
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