VIP Auto Body

Write a Review847-985-5880

CLOSED NOW - Opens at 8:00am

It was recommended by state farm and I took my car...The guy there took pictures standing far. And then when I called to let him know that the driver door was not closing properly and that there was a metallic noise everytime I closed the door...Jimmy told me that he will take care of it. When I went to drop my car, the guy Jason was there and I made sure he understands what the problem was. But when I went to pick the car. Jimmy denied knowing it and Jason initially told me that they could not do anything about it and that it was going to have the door be like that. Then I took Jimmy to the car and he claimed he is deaf so he could not appreciate it. Then I took him to each door and made him feel each door how it was not fully closing fully. He basically raised his voice and started intimidating me that nothing can be done about it. And then Jason chimed in. And Jimmy basically told me that he does not care that State farm was notified as they will listen to him. So I took pictures and called State Farm. I think they ve a deal w State farm to intimidate clients and do as little work as possible so they are in good books w State Farm. Awful service and not only that they were trying to intimidate w their burly selves and raised and rude voice and talks.

DO NOT USE THIS GARAGE for your vehicle repairs. This is a horrible place. They DO NOT treat their customers a VIP. Unless you like excuses and enjoy waiting for your vehicle, then by all means use this garage. They have no respect for their customers. They are rude and they will blame you for their short comings. They will use "I do not speak English" as an excuse not to deal with you. Their work is less than medicore and if you immediately complain about their service (before even leave the parking lot) they will deny any wrong doing, even though this is the item they repaired. They are liars. TERRIBLE Place!! The have no customer service skills and no ethics. BAD BAD BAD place.