Fuccillo Kia

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I've had my kia now for 3 years and love it ! I recently took my kia in for an oil change . I had a free oil change coupon I wanted to use . I dropped my car off the night before so the next day they called me and said .. " your car is on the life and we notice the cabin air filter is very dirty . There's some rust on your breaks and your transmission fluid is dirty " right away I knew they were lying because 2 months previous to this I had my cabin air filter changed and still had the receipt to prove it to them . Also my car only has 24000 miles . You shouldn't have to change the transmission fluid that soon ! I told them to just do the oil change and ill take care of the rest . After I picked up my car I took it right to a family friend who is a macanic and owns a business . He put my car on the lift and not one thing they said was true ! I am so disappointed they would try to get $500 out of someone right before Christmas ! I called them right away and left a message for the manager in the service department and he never got back to me . I also turned them into the 1800 kia number .. This Schenectady branch really knows how to stick it to people . I will never do. Business with them again nor buy another kia from them . They thought because I was a female they could get me . But if they checked there records they would of seen I just had the air filter changed ! GET SECOND OPINON if smart before they steel your money

The worst experience in service I have ever had. Would by a Kia unless I could get it serviced elswhere (anywhere)

I bought a car there the other day, george was very nice to me tryed to get me the best rate possible cuz my credit sux, hes a great salesman 100 out of 100, they also gave me great advice how to get my payments down would reccomend

They were quick, open to negotiation, knowledgeable. My salesman, Heath, was incredible, and Heidi, who helped with the transaction, was great. I cannot say enough good things about this team.

recently bought a Sportage, LOVE the car but will NEVER!! go to them again, we were there from 10:30 am to 5:30 pm, after a not so nice financing experience, paper work was done by 1:00, why does it take 4 1/2 more hours to get a brand new car ready to take home??? That's because the right hand didn't know what the left one was doing...never again!!

Oh My God! I was just scanning the site for a car and seen the comments left and am shocked. I have bought 4 Kias from Fuccillos and have always been treated superb!Billy is the nicest guy! Like a big teddybear compared to the imagine he gives on commercials. Justinis the best salesman! Erin on the desk is great! The service department and everyone else has always treated us well. Actually I am looking now to bring my daughters friend up to get a car bc I know they will take excellent care of her as they have us. Keep up the good work guys! Happy Holidays to all! I am even proud to sign my name too. Tammy Hathaway

Bought a car recently and was not impressed by the customer service. Our salesman had us waiting for hours to drive the car off the lot. More concerned it was time to go home then to provide good customer srvc. Still waiting for them to fax the paperwork to the ins co which they promised to do. did not explain anything about the car, the financing nothing ove the car, but was not impressed with the service. would not buy from them again but would buy another kia. Felt slimy

we had a good sales experience we were told of a $50 referral for sending a friend,well we sent someone in who did buy a new car and we are still waiting for that check. We talked to salesmen,talked to supervisors and managers and are still waiting. We went thru this same thing with Lia and haven't set foot in one of their dealerships yet.I hope it is not the same with Fucillo.It isn't the 50 bucks it is the principle,if they are going to offer a referral they should pay it.