Real Capital Group

Write a Review518-399-3600

CLOSED NOW - Opens at 9:00am

the company went right to work taking care of the leaking roof, and got us a new fridge that has not cooled our food for over a month properly,we had been sticking stuff in the freezer side :(
our Property Manager Nicole has been our go to person sense day one when we signed our new lease once the company took over, if your complaining that shes hard to deal with that's news to us, if you come to her with an issue she works her hardest and fastest to resolve the issue asap, and lawn care is done by the handyman so not getting your leaves raked fast enough is not in her control but she will push them to hurry up on her tenants behalf, I am sure it was done once the rain cleared, or it could of been the fact your landlord didn't hire them to do your lawn, because at first we where not set up for that service, and Nicole told us she would do her best to speak with the owner on our behalf to add us to the lawn list and it was done, the handyman had delayed on ours due to bad weather but once they were able to catch up, they got the job done.
Nicole is very kind and a good person and has always treated us and our neighbors that are managed by the same company with the care we deserve, and the way a property manager should treat a tenant she has never been hard to reach in a time of need. and by the way now a days every once texting and emailing so if you get a reply from her threw a text, than its a great thing, it means shes working on it , I know from my last management before these guys took for ever to get back to us, it would be myself or my husband calling several times before we could get anyone to lift a figure. If you contacted the office and leave a message with your address and issue she does reply asap. which ever way is fastest and we know shes always ruining around showing property so if its not her its someone from the office. what more could you ask for?
Thanks For your Ear
Happy Tenants Here :)