western honda

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Reviews are something that we don't take lightly and because of our experience with Western Honda was so above and beyond we felt like we had to write this.

We started with John in sales, our experience with him was nothing short of excellent. There was no playing games, there was no issues with miscommunication, and it was just an honest guy tryign to help fit us with what we needed at the best price they could.

The tipping point for us came with the Josh and his service department.

Because of JOSH ALONE we will be purchasing and doing all of our work on vehicles and parts through Western Honda. We had a very tall order for Josh on our newly purchased 17' Pioneer 1000-5 Delux (about 20 odd line items of parts and service). Not only did he push to get our jobs done in a timely manner, he did what he could to not cut corners rush/ and deliver a quality product (which meant we weren't able to pick up the vehicle a day early like we wanted, but he would not risk his reputation or our safety by rushing).

When everything was said and done he was ETHICAL & HONEST! This is what drove us to write this review. On accident we had added about $700 extra of parts and labor (we had a list of items we wanted and gave to parts) which the vehicle already came with. Instead of keeping our money or charging us restock or doing anything that anyother shop would do, he actually called me back let me know about the discrepancy and had a check made for us. Any questions or concerns he answered immediately and helped guide with what was best. He is always quick to get back with updates and provided the best customer service we have ever experienced in this kind of industry. Hats out to Western, if there is anything Honda related that anyone needs there is no one else to go to. Great team, great prices, and AMAZING customer service.

Greg in Mesa ‎ - Today Just Bought a 2011 Honda Shadow Aero VT750 Dark Candy Red Brand New from Western Honda in Scottsdale, AZ. The Salesman Was Brian who gave me a very good Out the Door Cost of the Bike and Randy in Finance who worked with me and my credit situation to make the Purchase happen. I have bought many Cars over the years and have to say this was the easiest and most stress-free experiences of them all. Both Brian and Randy were very Friendly, easy to talk with and straight forward in the options I had and were able to give me a Deal that I felt good about. I found Western Honda on the Internet while looking at Hondas and soon discovered they are the Largest Dealer in Arizona and had a lot of positive reviews. Its nice to know they Sell Honda Motorcycles and off-road vehicles and not other brands or even Cars, so they are dedicated to Honda Motorcycles which meant a lot to me. The Store itself is located in a very nice Area and easy to get to and lets face it

you helped me make my decision on not going to this dealership. thanks for the heads up

Sales people are liers. Finance manager is a complete a-hole. I could not recommend buying from them at all. The finance manager actualy called me stupid and threatend me for not buying the extended warrenty. Sales person tried to pull the old switch-a-roo on me and when I caught him, he became furious.