I Dropped

Write a Review570-961-0200

OPEN NOW - Closes at 9:00pm

Same As TC2306



I only needed the glass replaced on my nieces iPhone and they said the whole assembly needed to be replaced. The cost $170. They did it under an hour and it all looked and worked well. On the way home she noticed the Top corner had lifted. In one month she had it in her hand and opened the refrigerator, the screen had cracked and now the phone wont work at all. Same as TC2306, Won't warranty it, only give 10% off a replacement, use same OEM parts, bla, bla, bla. Will not recommend I drop to anyone. They do not stand behind their work.

I had them replace my screen on my IPad about 6 months ago. When I got it replaced I noticed behind the screen that there were black spots and it stood out if you were looking at something bright. But I just lived with it and continued. Then I noticed the screen felt somewhat bumpy in spots and it looked always dirty no matter how many times I cleaned it. It looked like cheap glass that was fragile. Then all I was doing was playing a game and I heard the screen pop and cracked right across. It cracked like behind, inside. It was unbelievable. Then the glass is like pushing on the spot and the screen is going crazy. So I called them and they didn't believe me at all. All he kept saying was I give you 10 percent off to fix it. He said he would have to call his district manager and he called me back the next day and said I can only offer you 10 percent discount. They didn't even offer to look at it. The screen didn't even have a nick. You can see its just cracked inside. So I told him I will buy a new one before I ever have them replace it again. I highly would not deal with the poor quality service and cheap glass replacement that will crack in the future and they refuse to investigate to see that it's a defective glass. I will never recommend anyone to go to IDropped. By the way one star is really being nice. They don't even deserve that but the site only allows you to pick one.I went to another place today and I didn't even mention Idropped replaced the glass before. They showed me the reason is who ever replaced the screen they didn't seal one side and on that side the screen would flex which caused it to crack. Now I have to pay $127.00, to fix the mistake Idropped caused me. Which is a lot cheaper then Idropped charged me the first time. So I called and spoke with the same manager and told him that if he would of investigated he would of found out that they screwed up. (Not me making up store like he said everyone does). I would then expect them to be professional and replace their mistake. But again, they didn't. They only offered me 10 percent discount. I will never recommend them to anyone without at least informing the person what I went through.