Carswell Heating and Sheet Metal
344 Roberts Ave, Seaside, CA 93955
There has been a disturbing new trend in the HVAC industry called flat rate pricing. This is often advertised via statements such as no hourly charges or pay by the job, not by the hour. Sound attractive? Think again. This business practice uses what is colloquially known as book time which means however long it says in the book is how long they charge for except the book times are almost always significantly longer than the job actually takes. Auto mechanics have used this type of billing practice for many years. This allows technicians to create 12-16 billable hours in a typical 8 hour work day. And the customer is the one who ends up paying for it.
We believe in only charging the customers for what they get. We arent interested in charging somebody for 4 hours through a flat rate system when the job only takes an hour and a half. It isnt good for business, it isnt good for our customer and it certainly isnt good for our reputation.
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Find ProsReviews
02/08/2018
Provided by YP.comCarswell Heating fixed my mothers furnace within a few hours. Thank you Carswell Heating and Sheet Metal. There is a reason you come so highly recommended. Quick, reliable and competitive pricing. I like it!
11/22/2017
Provided by YP.comThank you Rob and sons at Carswell Heating and Sheet Metal. Always a pleasure doing business with you. Quick response time, great quality work and competitive pricing. Your customer service cant be beat!
06/28/2017
Provided by YP.comOur furnace went out so we asked our neighbors who to call and they recommended Carswells.
Alex showed up and had our issue corrected in under an hour and the price was reasonable. Thanks guys!
06/16/2017
Provided by YP.comWe've used Carswell Heating and Sheet Metal for many years on various projects and they have always been friendly, personable and reasonably priced. Last week we had them replace a furnace in our rental property in Pacific Grove and, like usual, everyhing went smoothly. Thanks guys!
More Business Info
Carswell Heating and Sheet Metal - Since 1949!
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Rob's Phone: 831-402-6472
- Brands
- American Standard, Bryant, Goodman / Amana, Lennox, Payne, Rheem, Rhuud, Trane, York
- Payment method
- check, cash, financing available
- Location
- 344 Roberts Ave. Seaside, CA 93955 Right behind the Home Depot on Canyon Del Rey in Seaside, CA. Newer building with a round metal roof.
- Amenities
- Weve been servicing, repairing and rebuilding furnaces and air conditioners in the Monterey Bay area since 1948. Our knowledge of heating and cooling equipment is vast and there isnt a major brand we dont have experience with. No matter what type of forced air, hydronic, wall-mounted or electric heating you have in your house the chances are very good we can fix it or find a suitable and cost effective replacement. We enjoy giving our customers as many options as possible. And we believe that it is better to have 3 returning customers paying us $50 each than 1 angry customer that pays us $300 and will never call us back. One of the ways we do this is by offering conservative repair suggestions. We dont want to reinvent the wheel on every job we go to and because we have such a high percentage of returning customers we dont have to. A simple problem needs a simple solution and a more complex problem needs a more complex one. It is as simple as that. We are willing to do as much or as little as our customers want and we empower them with the information to make the decision that we will work for them.
- Associations
- Heating and Air Conditioning systems installed in Monterey, Carmel, Pebble Beach, Pacific Grove, Sand City, Seaside and Marina. Sheet Metal Fabrication and Installation
- Other Links
- Categories
- Furnace Repair & Cleaning, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties, Sheet Metal Fabricators