Everrest Mattress Inc
1408 Elliott Ave W, Seattle, WA 98119
Reviews
08/24/2015
Provided by YP.comWe purchased a mattress w/12 yr warranty and it failed after 2 1/2 years. When we called to exercise our warranty we were told they would come to our house, take pictures, submit them to the factory and then determine if it should be repaired. We had them out to the house, they took their pictures and then weeks went by. I called to follow up and were told the pics were no good, they needed to come back. I explained that we had taken time off work to accommodate them and that it was a hassle to have them out again but reluctantly set up a time for a 2nd visit. The day they were scheduled to come, they called and cancelled on us. They then agreed to just replace it. We scheduled delivery of a replacement mattress and the day of the scheduled delivery they called and said their truck broke down. We tried to arrange for anther delivery time but were told they would only deliver on a Thursday at a TBD time. I explained that we had already missed 3 days of work trying to get our mattress replaced and that it would be difficult to get another day off. I was told Thursday is the only day they would deliver and if that didn't work, we could come get it ourselves. I explained i drove a small car and was told to bungee it to my roof then. With no other choice, I arranged for the following Thursday. They came, delivered and left all their trash and packaging on our front porch. When I call their store, they rarely answer the phone and never return messages.After about 2 months of calling and getting the run around from everyone we talked to we finally got a replacement mattress. SAVE YOURSELF A HEADACHE, DON'T BUY FROM EVEREST MATTRESS!!!!
03/19/2010
Bought my mattress here about 4 years ago and it's still great and it didn't break the bank!
12/20/2007
This place has been around a long time for good reason. You save money since they manaufacture the mattresses and get a pleasant buying experience from the helpful staff.###The mattresses I've purchased there are high quality, comfortable and long lasting.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Payment method
- check, debit
- Neighborhood
- Interbay
- Other Link
- Categories
- Mattresses, Mattresses-Wholesale & Manufacturers
- Other Information
Parking: Private, Free
Price Range : Average