Portable Storage of America
2233 California Ave SW, Seattle, WA 98116
Reviews
07/26/2011
Provided by YP.comWARNING!! Company holds credit card information without permission and runs card whenever they feel like it. I asked for them to stop this as it is not fair and they presisted to swipe my card over and over till it went through causing me to get multiple overdrafts and messed up my bank account. I then used a diffrent card and they did the same thing with that after addressing the issue.WRONG. This is not good buisiness and I am sure there is a law somewhere in the consumers favor regarding holding credit card info on file. How are they supposed to know what card a customer wants to use? This would be o.k. if approved, but I dissaproved and this went on for month till finally I got fed up and returned the shed. Not before he tried to stick me with all these fees and full payment of shed even though it was a rent to own, not a finance. He eventually came and got it but not until he gave multiple threats of lawsuit to me and informing other people about me not wanting to pay them anymore, even though they were fraudulent! Be carefull with these guys. Their customer service is horrible beyond belief, and they owner tried to bulldog me into continuing business with him. NO WAY!
We have a simple easy to read and understand contract. In the event our customer is no longer able to afford the shed, they have the option of giving the shed back. Almost 100% of our customers are happy with us and we maintain an “A” rating with the Better Business Bureau. The common thread with the few unhappy customers we have is that they have fallen into a financial hardship. We have been in business for over 10 years and have thousands of satisfied customers. We also have hundreds of repeat customers. Many of our customers have found that they can replace their mini storage unit with our storage building at their own home. In most cases for a lot less than they were paying at an off site storage facility. We have well over a thousand customers who have elected to go on our rent-to-own program. They now have no payment and own their storage unit out right.
More Business Info
"We Shed All Year Long"
- BBB Rating
- Hours
- Do you know the hours for this business?
- Extra Phones
Phone: 206-466-4652
Phone: 206-937-2240
Phone: 206-708-7046
- Payment method
- check, master card, visa
- Neighborhoods
- North Admiral, West Seattle
- AKA
Portable Storage Northwest
- Other Email
- Categories
- Portable Storage Units, Self Storage