Outback Steakhouse

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OPEN NOW - Closes at 10:30pm

The place looked clean , food was good and our server was EXCELLENT but the menu was very small. The prices were a little pricey for our small town. First time here and I wasn't impressed. We wont be back.

Possibly one of my worst dining out experiences. I've lived in Sebring all my life and have never had a problem since this weekend, but it makes me think this location is under new and failing management.



We were a party of six adults and two children (19months and 7months) that needed high chairs. When I put our name in with the hostess I explained this and she told me that our wait would be 20-25 minutes. After 45 minutes waiting to be seated, we decide to leave and pick up some fast food since our toddler was starving and her bedtime was 8:00 (it was 6:00 when we arrived). At that point we were assured that a table was almost ready for us. So we stayed. When we were seated a few minutes later they led us to a six person table with one chair replaced with a high chair. The toddler ended up having to sit in her mother's lap and we had to squeeze four on the booth side that was only meant to fit three. When our server came we told her we were ready to order and along with our meals asked that a plate of French fries be brought out as soon as possible because our toddler was extremely hungry from the wait. About 45 minutes later, we received the French fries. At that time it was getting close to 8:00, so we asked our server to bring our food in boxes and with the checks because we needed to leave as soon as possible and wouldn't be able to eat it here. She seemed rather flabbergasted and agreed. About 15 minutes later we still had no food and we stood to leave and one of our party went to talk to the manager about paying for the fries and drinks and to explain that we've been here for two hours with no food and we have to go. They told us our meals were being boxed at the moment, so we stood in the dinning area while they brought out our checks. We asked if anything could be done about our bills due to the inconvenience, and the manager begrudgingly deducted a total of only $9 between the six of us. After paying, we sent the family with the toddler on ahead to put her to bed while the rest of us waited for the food. Once our food came they were missing a meal (Thank goodness we checked! We almost left without it!). When our missing meal finally came out, it was on a plate and we had to send it back to be boxed. Finally, we were able to leave. When we returned home, all of our meals had to be reheated.



It was a terrible waste of time and money, not to mention extremely frustrating to have paid almost full price for a restaurant meal that we had to reheat, use our own plates and forks, and provide our own drinks for. What made the experience even worse was the staffs attitude- it was as if they couldn't understand why we wanting to leave after waiting two hours with no food. We should have gone to Wendy's when we first thought of it in the waiting area.