Anytime Fitness

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Anyone else really struggling to get out of your membership? Im strongly considering hiring representation at this point. I call often and receive an answering system and sometimes it's days before anyone returns my call. I was told the only way to get out of a membership is to either have a medical letter stating I'm not able to do physical activity or have moved to an area not close to an Anytime Fitness. My boyfriend never even initialed the final page to receive a key for the gym and we've been paying for 2 memberships for months. I just want out!