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Reviews

NA
Noemi A.

11/12/2021

Provided by YP.com

Great Customer Service!!!

claimed iconBusiness Response11/30/2021

Noemi, we are glad you think so! We would definitely agree that our staff here gives top-notch service! -Graf Investments

This listing has been claimed by a business representative.
GV
Gisel V.

09/21/2021

Provided by YP.com

Great service and very professional. Alyssa was very polite and informative to my needs.

claimed iconBusiness Response09/30/2021

Thank you for your review! We are glad Alyssa was able to give you such great service. - Graf Investments

This listing has been claimed by a business representative.
JL
Joseph L.

06/09/2021

Provided by YP.com

experience was smooth and great!

claimed iconBusiness Response06/09/2021

We are happy to hear that your expereince was so wonderful! - Graf Investments

This listing has been claimed by a business representative.
VM
Viridiana M.

06/03/2021

Provided by YP.com

Professional, friendly, and helpful!

claimed iconBusiness Response06/09/2021

We appreciate your feedback! -Graf Investments

This listing has been claimed by a business representative.
TJ
Tomas J.

06/03/2021

Provided by YP.com

I admire being serviced quickly and professionally. Couldn’t ask for a better experience!

claimed iconBusiness Response06/09/2021

We appreciate your kind works and positive review, Tomas! -Graf Investments

This listing has been claimed by a business representative.
JG
Janessa G.

06/03/2021

Provided by YP.com

Great staff very professional and friendly!

claimed iconBusiness Response06/09/2021

Thank you for your 5-star review! -Graf Investments

This listing has been claimed by a business representative.
FH
Fernanda H.

05/28/2021

Provided by YP.com

Everything was smooth! Great houses!

claimed iconBusiness Response06/09/2021

We are happy to hear of your positive experience with us! -Graf Investments

This listing has been claimed by a business representative.
JL
Jose L.

05/25/2021

Provided by YP.com

Great service fast and responsive. Great staff!

claimed iconBusiness Response05/26/2021

Thank you for your review, Jose! We are happy to hear that you have had a wonderful experience with us!

This listing has been claimed by a business representative.
FC
Fabiola C.

09/23/2020

Provided by YP.com

My bathtub was getting clogged so I put in a work order to have it fixed and the same day I put in my work order in Miguel came by to fix it! Since he's been on the property, he's been super helpful, quick and super sweet! He is very much appreciated here and I love that he makes the effort to get things done in a timely manner.

VH
Victoria H.

06/09/2020

Provided by YP.com

I’m moving out due to financial reasons, but I couldn’t have chosen a better place to live at throughout my time here all my requests were taken care of in less then 24 hours they made my first time renting so easy and definitely still would recommend I had such an amazing experience! It’s nice and clean they really do a good job doing a thorough cleaning before you move in! A lot of the fixtures are also updated!

claimed iconBusiness Response06/09/2020

Thanks Victoria! Please let us know if there is anything we can help you with in the future, we hope to work with you again!

This listing has been claimed by a business representative.
RC
Rudy C.

03/10/2020

Provided by YP.com

Gigi is so awesome! Wish more leasing agents were like her! She's friendly and very professional. I'd definitely recommend her.

claimed iconBusiness Response03/12/2020

It's wonderful that you have enjoyed your experience with Gigi. She is pretty awesome! Thank you for the recommendation.

This listing has been claimed by a business representative.
CS
Chris S.

12/11/2019

Provided by YP.com

Maintenance did very well! Very pleased with the work from start to finish. Repairs were taken care of promptly.

claimed iconBusiness Response12/13/2019

Our maintenance team strives to be the best out there! Thank you so much for your review.

This listing has been claimed by a business representative.
AH
Anna H.

11/22/2019

Provided by YP.com

The maintenance team is spot on with Graf. Ken was very helpful when I had a issue. I feel safe with them coming in to fix an issue. Anna H

claimed iconBusiness Response12/02/2019

Ken is the best! Thank you for your review!

This listing has been claimed by a business representative.
AS
Amy S.

08/13/2019

Provided by YP.com

I worked with Erica from Graf. Even though I ended up renting from another company, they were quick to respond after my application was processed. And kept me in the loop the whole time. For those curious why I did not rent from them, at the time they didn't have what I was looking for/or what was in my price point. But they were my first go to, because I have rented from them in the past and have always had a great experience working with them.

claimed iconBusiness Response08/16/2019

It is so wonderful to hear from our previous tenants and to get such great feedback. Congratulations on your new home! Thank you!

This listing has been claimed by a business representative.
RT
Raeann T.

08/13/2019

Provided by YP.com

Great company to rent from. Very honest and upfront about everything. Always responds back to any questions or concerns.. 10:10 would recommend.

claimed iconBusiness Response08/14/2019

Thanks Raeann, we love hearing that we could help you find your new place!

This listing has been claimed by a business representative.
DV
Daisy V.

06/12/2019

Provided by YP.com

Very helpful and efficient. There customer service is great. There apartments are nice and well kept.

claimed iconBusiness Response06/14/2019

Thank you for taking the time to share your experience with our company. We appreciate your feedback.

This listing has been claimed by a business representative.
AV
Ale V.

06/12/2019

Provided by YP.com

Great place to rent from. Very professional and friendly individuals. Apartments are very neat and well kept.

claimed iconBusiness Response06/14/2019

We are so happy that you are pleased with our company and service. Thank you so much for your review. We hope to continue this great experience.

This listing has been claimed by a business representative.
JM
Janie M.

03/20/2019

Provided by YP.com

Janie M
I have rented my place for 9 years and the staff in Selah has always been a wonderful from the office all the way down to the maintenance crew. I want the maintenance crew to know that I really appreciate things being done in a timely manner and they are always polite.
I would like to thank everybody in the office over the years for getting back to me in a timely manner and always answering my questions I have for them.
I would recommend Graf investment to anyone that is renting.
I would like everyone to know that I appreciate all that you do throughout the year.

claimed iconBusiness Response03/20/2019

Our team will be happy to read this, and I am even happier sharing it. We appreciate our long term tenants, and love receiving feedback. Thank you for your review and recommendation, we look forward to at least another 9 years with you Janie!

This listing has been claimed by a business representative.
NS
North S.

02/01/2019

Provided by YP.com

very pleasnt staff members erica is always willing to help and is very kind i live in the colonial apts 6 and they are wonderful

claimed iconBusiness Response02/04/2019

We are so happy you are enjoying your home! Thank you for your feedback.

This listing has been claimed by a business representative.
RG
Raeann G.

01/24/2019

Provided by YP.com

Graf investments is a wonderful company to work work when looking for an apartment. I worked mostly work the Ellensburg team, but when one was on vacation and employee from Yakima did come over to help and was very nice in showing us a possibility we were thinking of. And then when we worked with a member of the Ellensburg team, she had excellent communication, was flexible, and took the time to answer all of our questions. While the place we looked at was not the perfect fit for us, I would gladly work with this company again!

claimed iconBusiness Response01/25/2019

We all work closely to provide the best experience for our customers. We are so happy that our team was able to help you in the process of looking for a home. We hope to be able to help you further in the future! Thank you so much for your feedback.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Other Email

Categories
Apartments, Apartment Finder & Rental Service, Real Estate Rental Service
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