Dr. William J Wickline, OD

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I have been seeing Dr. Wickline for a few years now. I just love him because he is so very caring and kind. Everyone working for him there have been just wonderful to me. He arranged my eye surgery here in Sequim and helped me throughout the ordeal. His staff helped me acquire my new glasses free of charge through Medicare. I would never go anywhere else because I am treated like family in Dr, Wickline's office.

Dr. Wickline is very good, HOWEVER, his staff is not. I ordered glasses using my VSP Insurance and was told my cost after insurance would be about $180, I picked up my glasses and was billed $469.A staff member told me the frames were covered up to $75, the frames I picked were $115, I was billed $85 (???, should have been $40). I was also told the Anti-Scratch coating was 100% covered by my insurance, I was billed $90. The office staff person told me the bill of $469 was incorrect and that he would contact VSP and straighten it out, he just dropped the ball and sent me the original wrong billing of $469, he didn't even call the insurance!