Genuine Auto Glass
391 W Washington St, Sequim, WA 98382
Reviews
02/02/2023
Provided by YP.comOur insurance agent James Castell sent us to Sequim Genuine Auto Glass now Safelite Auto Glass in Sequim. James told us they have a relationship with Brian over there at Sequim Genuine Auto Glass. Brian told me he charged me only $289 to help me not have to pay our $500 deductible. After market parts were used. I am pretty sure that the installer that worked on our van was not properly trained. During the window replacement the installer damaged our molding, scratched our auto (failed to sand and paint now it will rust and Brian never told us about any of the damage to our auto), did not hook up our windshield heat and four days later our auto had an electronic malfunction while we were driving. It was very dangerous and we had to pay Wilder Toyota $800 because water got into our wiring harness. The problem has still not been resolved. The Safelite master trainer Bryan Harris (30 years with business) was over at Silverdale Safelite and inspected our auto. He told us about a recurring water leak associated with a heating wire that the company had been experiencing. He told me to tell Brian in Sequim to have a new shield ready when we came back to the Sequim shop. Brian did not order a new shield. I am not sure I would want them to work on our auto again anyway. Horrible experience.
03/19/2014
On Time Appointment, Quickly Completed, Great People to Deal With==Super Job!!
More Business Info
Great Service Is In Your Neighborhood!
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Auto Glass Service for Cars, Trucks and Fleets!* Back Glasses* Chip Repairs* Door Glasses* Power Windows* Quarter Glasses* Side Glasses* Window Tinting* WindshieldsIn-Shop Auto Glass Repair, Windshield ReplacementYour Safety is Our ConcernCall our auto glass and windshield replacement specialists for assistance. Foreign/Domestic Vehicle Glass ExpertsOur garage shops are clean and efficient, well managed and staffed with certified technicians.Waiting Rooms:We invite you to come in to our clean, comfortable waiting rooms. The average waiting time is about 2 1/2 hours from the time we start on your vehicle until it's safe to be driven again.Lifetime Warranty:We are able to offer a lifetime warranty against water or air leaks because we stay current with extensive and continuous training for safe and proper windshield replacement. We use only the highest quality factory approved adhesive systems.Safety Standards:We abide by all the safety standards established by the American National Standards Institute.Mobile Auto Glass Repair! We Come to You!Your Safety is Our Concern!Call our auto glass and windshield replacement specialists for assistance.We offer mobile service to your home or work place. This allows you to continue with your daily activities with minimal interruptions.We recommend that you make sure cover is available due to our unstable weather conditions in the Northwest.
- Brands
- replacement
- Payment method
- mastercard, amex, discover, visa
- Categories
- Glass-Auto, Plate, Window, Etc, Plate & Window Glass Repair & Replacement, Windows, Windshield Repair