Skunk Works Auto Detail

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Well, this is my review of Skunk Works. I brought in my vehicle (2007 Subaru WRX STI) Tuesday (02/11/20 8:47 am) and told them I wanted a wash and wax. They quoted me $150. Which I happily pulled the trigger on as I was told that they are one of the best detailers locally. I then get a call the same day saying I needed a buff and cut because the paint is super rough. They quoted me $900 to do the whole job. Which I skeptically said to myself “I can get this done at a detailing shop out of town for 1/3 of the price, but they are professionals and I’ve heard great things about them.” So I again, pulled the trigger. It took them 3 days to finish (02/14/20) and in my excitement to drive it, I quickly looked it over and It looked fine. (Yes I took it home without carefully inspecting the paint because I trusted their work) I will never make that mistake again. Upon further inspection, my body shop guy sees a burn mark in my paint, as well as wax compound all in my door jams and other places. I take it to them and show them the burn and she tells me to my face that she would have never done this. That they inspect every car before it leaves. I politely responded “well I didn’t do it” so she took me in and showed me what she used and told me it was near impossible that she couldn’t have done it. Well it’s there. She told me to go through her insurance and she just shrugged her shoulders. She basically said that I did this myself parking it in a garage over the weekend sitting dormant. So this is for anyone reading this post. If you’re thinking of going here. Look at your paint before you leave first. With a light. I will not be returning here. For $900 I could have gone out of town and gotten a much more thorough job done. I was told I was going to be taken care of and instead I was slapped in the face.