Mountain Brook Village

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Please come in and see what we have to offer. The owner's family is now running it and we couldn't be prouder. Our food and care is 2nd to none. We have full time Ministry here too. With 24 hour nursing, security, caregivers, and beautiful surroundings on the Little Pigeon River, Mountain Brook Village is a like a loving family in so many ways. Our prices are super inexpensive with no additional add-on fees. We are Choices approved and can help many love ones afford the dream of a great Assisted Living.

Jimmy K, We are sorry about this review getting to us so late. As you know, it is resolved now as we were going to replace the TV even though it was no fault of MBV as the TV was placed in a spot that was in the way of doorway. Your brother is so loved at MBV and was welcomed back with open arms after his Rehab. He expressed how he was so thankful to be here and taken care of.

My brother has been there 6 months..1 day i was there to visit i visit 3 times a week well i nothice his 4 month old tv wss broken i asked him what happened to it he said a women knocked it off tv stand..lukily a care giver was in the room and told me a housekeeped broke it.well it was friday i wouldnt be back till monday if im not there he just stares at tv so i went and got him another new tv.i came monday now i was ?ad they brooke his tv..so i ask upper management about the tv..and if they were gonna pay me back for the tv..they said they knew house keeper broke it they were gonna replace it but now because of my attitude their not..well my being mad doest change the fact their employee broke it.....well im taking them to small claims court..been almost a month now and nothing im their 3 times a week a they did that to him,,i can only imagine what they do to residents that have no company i blame the owner and uppermanagment fur the way that place is run i wouldnt reccomed mountain brooke to anyone.so if your thinking about putting a loved 1 there please dont..i could say allot more but i wont

What used to be quite a nice place has taken a downhill turn in the past several years. While there are still some very caring people that work here, the upper management has made changes that make this a place I would not recommend for anyone for their loved ones! The food, which was never great, is normally served room temperature, if not cold, overcooked, bland & very repetitive. They had (still have?) employees taking turns cooking & when the "dietician" or head of the kitchen was approached about the food temperature problem, she became instantly defensive & rather nasty. Second portions were often denied (portions are quite small) & while I understand that a lot of seniors don't eat much, the folks that work here should know who needs more food & accommodate them.
Medication in the earlier years was spot on, but mistakes in giving meds were made more frequently in the past few years. This is more than dangerous, but it was "looked into"... and nothing was addressed. Being given someone else's medication can be deadly. So can running out of a med for a resident. That's supposed to be handled with the importance that goes with distributing meds.. not with a flippant attitude & denials.
Even little niceties like having balloons, a hat & a small cake for a residents' birthday was stopped. It used to bring so much joy to the folks living there, but whether in the effort to save a penny or just a lack of caring for their residents, the management is only interested in lording over everything & everyone!
Unfortunately, the state of TN does not have any regulations on assisted living facilities, so nothing could be done to address these concerns... save talking to management, which yielded no results & no changes. Please ask around beside deciding on Mountainbrook Village as a home for your loved ones, there are much nicer & more competently run places nearby...compare & beware!

Piss poor. .the owner is money hungry they broke my brothers tv tbe employess even said a housekeeper did..so i went and got him a new tv then ask if they were gonna reinburst me since it was an employees fault was told not with my attitude.so um taking them to small claims court the upper management and the owner is the problem there