Bounce Fun Plex

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All the kids had a great time, well staffed

Hello. Could someone answer the phone?? Why would you be closed all summer. You know. When kids need activities like this? And you can't get anyone to answer the phone to find out if you are EVER open. Worst run business ever. I mean ever. Really.

Worst activity place ever.



The staff... they are TEN times worse than reviewers are able to put into words. We reserved a time slot ahead of time, drove 2 hours to get there, but didn't accept half of our waivers / IDs. So, our group spent half our time emailing and faxing and sending pictures, and the two rude girls at the counter seemed like they were finding every reason possible not to accept our information and let us jump.



Someone from our group (one who finally got through to jump), got hurt. And because a guy on the staff insisted on NOT bringing an ambulance to the FunPlex, the drive to the hospital (in our own cars) took twice as long because we couldn't find the hospital.



One of the rude girls at the counter, told one of my students that they can't accept her waiver because, "Well, you're not even her real mom, so it doesn't matter." My student came to me crying because of this statement. This should NEVER be said to ANYONE. That is completly and utterly disrespectful.



Afterward, I called to talk to a manager and she was just as rude and disrespectful to me. A portion of our group never got to bounce because we were trying to meet their standards, and they don't give refunds. All they give out is free-jump cards...



And, let me tell you... We are never coming back.