Aaron's

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OPEN NOW - Closes at 7:00pm

If anyone's interested in shopping at Aaron's in Shelbyville TN beware..They have the worst customer service I've ever seen for a company. If you buy something from them and it breaks or tears up in four months they refuse to fix it or even take it back. When they finally come pick it up they want to stand in your door way and inspect the stuff. They show up at your door without making an appointment at any hour they choose. Oh and don't call in and ask them about it they will cuss you out. They are nice as long as you are spending money, and they will call and harass you about your payment before it's even due.

Worst place to rent to own ever. We rented from this place for about 2 years and bought thousands of dollars worth of stuff. They treated us with the utmost respect, almost like good friends, at least while we were buying things from them, after all, they always claimed they never get commission off of anything they sale, which i kinda figured was a load of crap. A SINGLE THING WENT WRONG, THATS ALL IT TOOK. My girlfriend talked me into getting this reclining chair for myself which they claimed was brand new but had little stains on it and scratches... no big deal right? I just ignored it. No more than a few weeks later the reclining footrest started catching. We called them and tried to work something out. They said to come in when we get a chance to get another chair and we would cut it even. No more than a week later they come banging on my door at night while im sleeping to come get the chair. They didnt call or anything; no scheduled pickup. It continued to escalate from there. I finally had them come get it. The same guys showed up with the same attitudes as before. My girlfriend answered the door and I was in the kitchen, she advised him to get the chair and to get out of our home. And can you believe he just started inspecting it right in the middle of my living room and ignoring everything she was saying?!?! In OUR home?!?! When i walked into the room it was a different story, He jumped up away from the chair and darted towards the door like a coward. Im assuming that Aarons doesn't treat MEN like that. It makes no sense anyway. I immediately called the manager and he said that they have to do an inspection before they leave. OK? I told him he can do it outside, but you are not going to mistreat my family and do what you please on my property. He said that wasn't going to work so i said FINE GET ALL OF YOUR STUFF OUT OF MY HOME THEN. He did and that's the end of it. I will never deal with these people again. Everything we've bought from them has nearly fell apart, this time i wasn't going to be a jolly handyman and fix something that im paying good money for. Please, take my word and just start a savings account. SAVE FOR WHAT YOU WANT. I promise you, you will end up with something not 10, not 100, but 1000 times better! Remember, you work too hard for your money to settle for less and give it to a bunch of crooks!

Worst customer service ever