Comfort Inn
191 Brenton Way, Shepherdsville, KY 40165
Reviews
04/22/2011
Provided by YP.comnice room, hot pool tv and nice bath room
12/27/2009
Provided by YP.comThis hotel is relatively old and quite dingy-looking. Their main attraction is their waterpark type swimming pool. Nice. If only it works. First promise by the staff, broken. Second promise : a refrigerator in the room. Did not appear. We were going to stay three nights and upon finding out about the first broken promise, we wanted to leave, but we decided to be patient instead. It was Christmas Day. Wrong move. As the days went, the nightmare was getting worse. Toiletries and used cups on the counter were never removed nor cleaned, the bathroom was just dried up, never cleaned, empty toilet paper roll was never replaced. On the second night, the beds were not made because they claimed that my son's pillow and blanket were on it and they are not allowed to touch it. Never heard of this hotel rule.This is the clincher, the floor was never vacuumed. Proof : there were cheese curls crumbs on the floor that we never had!
Oh, did I mention that all these time, most of the staff were very rude and unfriendly?
And so this was our Christmas adventure in a hotel named Ramada.
More Business Info
- BBB Rating
- Hours
- Regular Hours
MONDAY-SUNDAY
- Extra Phones
Fax: 502-955-5588
TollFree: 877-424-6423
Phone: 502-955-5568
Phone: 502-215-4028
- Brands
- Comfort Inn
- Payment method
- mastercard, check, visa, amex, discover
- Neighborhood
- South Side
- AKA
Comfort Inn Louisville South
Comfort Inn Sheperdsville - Louisville South
Comfort Inn Shepherdsville-Louisville South
- Other Links
https://www.choicehotels.com/kentucky/shepherdsville/comfort-inn-hotels/ky240
https://www.choicehotels.com/kentucky/shepherdsville/comfort-inn-hotels/ky240?source=yext
http://www.comfortinn.com/hotel-shepherdsville-kentucky-KY240
- Categories
- Motels, Hotels, Lodging
- Other Information
Parking: Lot
Wheelchair Accessible: Yes