See Spot Sit Dog Training

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My heathy 11 months puppy died while boarding with Charlotte. I was using Charlotte's service since February first for training and then for boarding. Charlotte seemed knowledgeable about dogs. The training had limited results but we thought it was reasonable since my puppy was very young. She was very disorganized. During a 5 days boarding back in March she charged me for a 7 day stay. For that same stay she overcharged my credit card more than 300 dollars and said she got it mixed up with another client’s account. I thought that although she was disorganized she could handle taking care of a dog and she would use her ability to train my puppy a little more. I went for summer vacation and left my puppy with her for a month. When it was time for my husband to pick her up we could not reach Charlotte. I sent several text messages without an answer and left many voice messages since she would not respond. After a couple of days we got an email from her saying that a door was left open and she was on a upstair bathroom when my sweet dog was able to go to the street and was hit by a car and died. I never got a phone call. Since we could still not get her on the phone we call animal control and Charlotte showed them a body of a dead dog that was being preserved by her. Now I am getting ready for the legal actions. My husband and I regret trusting her and now we and our 3 small children have to deal with our lost.