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Reviews

SS
Shane S.

05/20/2018

Provided by YPmobile

I had some storm damage 5 trees fell on my house and fence. Heavenly Gates came out gave an initial estimate of $1600 to repair my 87ft of fence damaged by the storm. I later found out my property line wasn't correct from the first fence I put up and talked to Max about moving an additional 10ft section back approx. 1/2 a foot and to repair my old gate and make the opening the tree people cut to get equipment in back yard a gate also. Also told him their was approx. 15 pickets throughout the fence that needed to be replaced in addition to the storm damage. He said all that for $2850 including staining the fence. so 2nd estimate I received says:
Remove and install privacy fence using pressure treated wood
4x4 post pressure treated
All post will be cemented in ground.
All pickets will touch the ground for no gaps.
8ft spacing already cut out entrance
will be converted into gate.
Customer will purchase stain for fence. We will stain fence color of choice.
Height: 6 Ft.127
All this was done over the phone due to having to commute 3 hours away from my house and I communicated I wanted the fence to ride the ground to prevent gaps on the bottom to keep neighbors dogs out. The day of drama happened with the neighbor and Max seemed like a good guy working with me through the drama. Job completed I get home 4 days later to see I only have 67ft of fence replaced, the old gate was fixed, the new gate was made but sagging very badly and 0 extra pickets were replaced, only pickets that were damaged during the storm and even 1 that was damaged in storm was left unreplaced. I counted all the bad ones I had wanted replaced came up to 19. Also my fence looks like a roller coaster on the top. I proceeded to contact Max and explain my frustration. He proceeded to tell me that the first estimate was to repair the fence not replace it all... (even though the estimate we actually went with did say replace 127ft of fence). Also he stated that he only replaced the pickets that were damaged in the storm acting like we never had the conversation over the phone. After 20 minutes of back n forth we came to an agreement if he would come back out change 4 of the pickets and removed the piece of wood they had set part of my fence on + removed the 2 old posts that were cut off sticking 2-3 inches out of the ground that I would be ok with it. He was supposed to be there Wednesday 5-16-2018 never showed I texted late afternoon no response called the next day no response. Next step is to report to better business bureau and possibly an attorney. Don't go to these shotty at best with 0 integrity contractors! Pictures are posted click my name to see the great work!

You Maxwell are a lying scumbag! Per our discussion I told you the extra work was unrelated to the storm and the adjuster already allotted the damage done by storm! The extra work was out of my pocket you lying cheat as I told you numerous times. Besides that you never finished the damaged portion properly what do you say of that? Here is our final text which you agreed to come fix 4 pickets get the damn board from under the fence line you laid on it and remove the 2 posts sticking out the ground 3 inches! 0 integrity!
Maxwell: Ok. Tree movers used that ply wood and the other wood behind house to.drive tree cutter on so it want get stuck.
I'll get it. No problem

All anyone has to do is look at the pictures and see your workmanship! See you in court!

LK
Larry K.

01/09/2018

Provided by YP.com

Heavenly Gates Fence did a masterful job on my backyard fence. They removed the old worn out railing and replaced it with new 2x4's. Roger, his installers, and staff did a GREAT job all around. I will definitely recommend them.

MM
Melissa M.

01/09/2018

Provided by YP.com

Had two new gates and fence installed. They removed my old gates and old poles with no problem. Roger explained everything and had no problems with installation. All the of the old fence was taken away. Quality and professional job.......Would recommend to my Mother...God Knows She Don't Play!! Thanks Roger!

MM
Melissa M.

01/09/2018

Provided by YP.com

Have used Heavenly Gates Fence for more than one job. Found Roger to be very honest. Work done on time with high praise for quality. Cannot say enough about them

DC
Darol C.

01/08/2018

Provided by YP.com

Just want to say thanks for the terrific job on the fence and gate!! Everything was turned out the way it explained. Great Job!!

ER
Eric R.

01/08/2018

Provided by YP.com

We had Heavenly Gates Fence install our new at our new home. We thought the process would be mentally draining. Heavenly Gates sure change our mind. The process was so simple and easy. Glad we chose this company. Thanks Guys!!

NB
Nathan B.

01/08/2018

Provided by YP.com

We use Heavenly Gates Fence on all our fence repairs at our Shreveport, La. facility. Whether it's our automatic gates or fence repair at a short moments notice, we trust Heavenly Gates Fence to keep us secured

RP
Randy P.

04/09/2016

Provided by YP.com

Just wanted to say what the fence looks like one year later..

there are half inch gaps in the board on board cedar fence, the pickets are coming off at the bottom because they did not nail them into the bottom board, I had to add some boards on the bottom to nail the pickets in and they left the metal posts taller then the pickets.. friends that see it always ask if there is a chain link fence behind it.. and they left some caps off of some of the post.. what a terrible fence company and they bragged about their great fence they installed..

The worse service that I have had from a company.. never showed up when they said they would and would not even have the courtesy to call us to let us know.. The last day that they were suppose to show up,, they did not show up and did not bother to call us and later I found out that they went to do a bigger job and of course they did not call, , . If you like excuses and apologies and a bad fence, this is the company you should hire..

claimed iconBusiness Response04/28/2015

We want to please every customer at Heavenly Gates Fence Company but we know sometimes thats not possible. We will always resolve any dissatisfied customer issues do to our negligence. In this case, the customer could not contact our employee. Managers where successful in contacting customer on every missed contact attempt. Our employee on this occasion was given time off for child health issues and could not be contacted. Company phones are to be left On premises after shifts. Customer was notified of situation after missed contact attempts. The last day of installation we did arrive on time and install. Customer then paid total amount upon completion. Heavenly Gates Fence Company accredited $200.00 back to customer. In return customer assured us this era would cost us more due to his internet review post. We strive for excellence, professionalism. This was not a installation nor a material problem. We have since corrected this issue inside and have tried to rectify with customer. Photos or to communicate about this installation please call direct 318-762-8215. Max (Owner)

This listing has been claimed by a business representative.
NH
Nathan H.

09/09/2015

Provided by YPmobile

We contacted Heavenly Gates and requested an estimate on damaged fence. They came out immediately with a quote of $1600 and we went through the motions of setting up payment through insurance. They scheduled with us to come out on Monday, September 1st, but never showed up. We never received a phone call. Only after attempting to contact them did they finally return our calls. The reason said for not showing was because he had jury duty and had only found out about it a couple days prior. We rescheduled for the following Monday, September 7. Once again they did not show up. We have yet to hear from the company and when the attempt was made to contact them again, the voicemail box was full. At this point, we have decided to go with another company.

JI
Jennifer I.

08/31/2015

Provided by YPmobile

It is amazing what this man can do with wood and iron! Awesome work,and punctual! Perfect company for any job,large or small! If you choose this company,you will not be disappointed at all! I only rated this company at 5 stars because it it the maximum allowed......

JB
Jennifer B.

08/29/2015

Provided by YP.com

Maxwell did a fence repair for me and was professional and conscientious, returning all my calls and stayed in constant communication when delays came about. I am pleased with his work and highly recommend him.

PH
Peggy H.

08/04/2015

Provided by YP.com

Awesome customer service and great fence! Highly recommend!

TS
Tim S.

06/08/2015

Provided by YPmobile

Heavenly gates fence company were very professional and very quick.

EG
Emily G.

06/08/2015

Provided by YPmobile

The best fence/construction company there is!!

AH
Ariel H.

06/04/2015

Provided by YP.com

Thanks again heavenly gates. I couldn't be happier with the business and recommend this company.

JS
Jake S.

06/04/2015

Provided by YP.com

I love this company. Extremely reliable and good. Mr. Ary was really professional and courteous. I am very pleased with the work they have done and if I ever need work done I will not hesitate to call again!

TS
Tim S.

06/04/2015

Provided by YP.com

Very good fence company! They came out and explained everything in detail. The guys came out on time, showed up when said. My fence came out better than I expected and my dogs like it. I recommend Highly!

EG
Eddie G.

06/04/2015

Provided by YP.com

Needed a fence built around the entire front yard and the workers were quick and I did not feel cheated after doing business. They did an outstanding job. Call these guys, you won't be disappointed.

EG
Eddie f. G.

06/04/2015

Provided by YP.com

Great company I loved the work they have done. I am happy with the outcome.

EG
Eddie G.

06/03/2015

Provided by YP.com

I would give this fencing company two thumbs up. They were quick and fair, and made sure everything was done correctly. This is an excellent company and I would recommend.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Extra Phones

Phone: 214-994-3244

Payment method
amex, discover, debit, check, cash, visa, master card
Accreditation

State Licensed & Fully Insured

AKA

Heavenly Gates Fence Company

heavenly Gate fence

Category
Fence-Sales, Service & Contractors